Temporary Receptionist for Busy Allied Health Clinic

Windsor Group; Brisbane; On-site; AUD 50,000 - 60,000; Full time

Job summary

Windsor Group is seeking an experienced receptionist for a short-term opportunity at a busy allied health practice in Upper Mount Gravatt, Brisbane. You will provide reception and administrative support, greet clients, manage calls, appointments, and billing tasks, and assist clinicians to ensure smooth daily operations.

The role suits someone with prior reception or admin experience, strong organisational and communication skills, and the ability to handle confidential information with

Qualifications

• Previous experience in a reception or administration role.
• Strong customer service and communication skills.
• Excellent organisational skills and attention to detail.
• Ability to manage confidential information professionally.
• Proficient with computer systems and administrative processes.
• Reliable, adaptable, and able to work independently.

Responsibilities

• Welcoming clients and visitors to the practice
• Managing incoming calls and reception enquiries
• Scheduling and confirming appointments
• Processing client payments and Medicare claims
• Monitoring and responding to emails
• Sending appointment reminders and video consultation links
• Following up unconfirmed appointments
• Creating and maintaining client records
• Completing new client intake processes
• Following up outstanding referrals, consent forms, and documentation
• Updating appointment notes, referral statuses, and follow-up actions
• Scanning and uploading documentation to client files
• Preparing and sending correspondence to GPs and other healthcare providers as required

Skills

Reception experience

Customer service

Communication skills

Organisational skills

Confidentiality

Computer proficiency

Independent work

Job description

Windsor Group is seeking an experienced receptionist for a short-term opportunity at a busy allied health practice in Upper Mount Gravatt, Brisbane. You will provide reception and administrative support, greet clients, manage calls, appointments, and billing tasks, and assist clinicians to ensure smooth daily operations.

The role suits someone with prior reception or admin experience, strong organisational and communication skills, and the ability to handle confidential information with