Reception & Administration Assistant

Engineering Applications Pty Ltd; City of Brisbane; On-site; AUD 50,000 - 65,000; Full time

Job summary

Engineering Applications Pty Ltd is seeking a professional Reception & Administration Assistant to join our Hemmant office. This full-time role offers flexible start/finish times to support family commitments while meeting business needs.

You will be the first point of contact for clients, suppliers and visitors, providing courteous service and general office support. Occasional assistance with finance duties, including AP/AR, may be required during peak workloads.

Qualifications

• Previous experience in a Reception, Administration or Office Support role.
• Friendly, professional and customer-focused approach.
• Strong communication and interpersonal skills.
• Excellent organisational skills with the ability to prioritise tasks.
• A high level of attention to detail and accuracy.
• Exposure to Accounts Payable and/or Accounts Receivable processes would be highly regarded.

Responsibilities

• Answer incoming calls and direct enquiries.
• Greet visitors, clients and suppliers in a courteous and professional manner.
• Provide administrative support to managers and employees across the business.
• Assist with document preparation, quotations, correspondence and customer communications.
• Filing, scanning, photocopying, archiving and general office administration.
• Booking travel and accommodation.
• Coordinating catering requirements for meetings and events.
• Ordering and maintaining office stationery, uniforms and consumable supplies.
• Collecting and distributing incoming mail.
• Building and maintaining positive relationships with clients, suppliers and stakeholders.
• Assisting the finance team with Accounts Payable and Accounts Receivable functions during peak workload periods.
• Processing supplier invoices and maintaining supporting documentation.
• Assisting with customer invoicing and account administration.
• Providing general administrative support to the finance department as required.

Skills

Reception experience

Administration

Customer service

Microsoft Office

Communication skills

Attention to detail

Teamwork

Tools

Microsoft Office

Job description

Engineering Applications Pty Ltd (ENAP) is a long-standing and highly respected engineering company specialising in the design, fabrication, installation and maintenance of process plant and equipment across a diverse range of industries.

Due to a recent vacancy, we are seeking a professional and personable Reception & Administration Assistant to join our busy team at our Hemmant office.

This is a full-time position with the opportunity to enjoy flexible start and finish times to accommodate family and parental commitments, while meeting the operational needs of the business.

As the first point of contact for our clients, suppliers and visitors, this role plays a critical part in creating a positive and professional experience for all stakeholders. In addition to reception and administration duties, the successful candidate will provide occasional support to our finance team with Accounts Payable and Accounts Receivable functions during periods of increased workload.

Reporting to the Office Manager, your responsibilities will include:

Key Responsibilities:

Reception & Administration

• Professionally answering incoming telephone calls and directing enquiries.
• Greeting visitors, clients and suppliers in a courteous and professional manner.
• Providing administrative support to managers and employees across the business.
• Assisting with document preparation, quotations, correspondence and customer communications.
• Filing, scanning, photocopying, archiving and general office administration.
• Booking travel and accommodation.
• Coordinating catering requirements for meetings and events.
• Ordering and maintaining office stationery, uniforms and consumable supplies.
• Collecting and distributing incoming mail.
• Building and maintaining positive relationships with clients, suppliers and stakeholders.

Finance Support (Overflow Assistance)

• Assisting the finance team with Accounts Payable and Accounts Receivable functions during peak workload periods.
• Processing supplier invoices and maintaining supporting documentation.
• Assisting with customer invoicing and account administration.
• Providing general administrative support to the finance department as required.

About You

To be successful in this role, you will possess:

• Previous experience in a Reception, Administration or Office Support role.
• A friendly, professional and customer-focused approach.
• Strong communication and interpersonal skills.
• Excellent organisational skills with the ability to prioritise competing tasks.
• A high level of attention to detail and accuracy.
• Intermediate skills in Microsoft Office (Word, Excel and Outlook).
• The ability to work independently and as part of a team.
• Exposure to Accounts Payable and/or Accounts Receivable processes would be highly regarded.
• Experience within the construction, industrial, engineering or trades sectors would be advantageous.

Remuneration will be negotiated based on skills and experience.