Reception & Accounts

G.J. Gardner Homes; Coffs Harbour; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Generational stability & heritage

Supportive team & training

Newly created growth role

Job summary

G.J. Gardner Homes Coffs Harbour is seeking an organised, customer-focused Reception / Accounts professional to join our growing team.

This full-time role (Mon–Fri, 9am–5pm) may consider part-time hours for the right candidate, offering stability in a respected local builder with 20 years in the area. The successful candidate will be the welcoming face of our business, handle phones and visitors, process invoices, and support accounts and client maintenance tasks.

Qualifications

• Experience in reception and administration
• Attention to detail and strong organisational skills
• Proficient computer and data entry skills

Responsibilities

• Serve as first point of contact, greeting visitors and answering calls
• Process and enter accounts data and invoices accurately
• Manage client maintenance requests and service follow-ups
• Maintain WHS documentation and compliance records

Skills

Reception

Accounts experience

Data entry

Customer service

Job description

Bring your exceptional people skills, strong administration talent, and positive attitude to a respected, long-standing local builder!

G.J. Gardner Homes Coffs Harbour is seeking an organised, customer-focused Reception / Accounts professional to join our growing team. Co-owned and led by Rick, a 5th-generation builder, and Susan, our business has been delivering quality homes across the Coffs Harbour region with G.J. Gardner for 20 years. Built on a foundation of honesty, transparency, and fixed-price contracts, we pride ourselves on supporting our team and providing a welcoming, positive work environment.

Due to ongoing business growth, this newly created vacancy will support our existing admin and accounts team. The role is Full-Time (Mon–Fri, 9am–5pm) but we may consider part time hours for the right qualified applicant.

Perks You'll Love

• Generational Stability & Heritage: Work with a reputable family business backed by 20 years of G.J. Gardner leadership in the local area.
• Supportive Team & Training: Join a high-spirit team with structured training and ongoing support to master our internal processes.
• Newly Created Growth Role: Step into a well-supported team environment designed to share workload and streamline office operations.

What You'll Be Doing

• First Point of Contact: Serve as the welcoming face and voice of our business — answering phones, greeting visitors, and assisting client inquiries with a professional phone manner.
• Accounts & Data Entry: Process and enter accounts data, trade invoices, and financial records accurately into our systems.
• Client Maintenance Management: Help manage client maintenance requests and follow up on service items efficiently.
• WHS & Compliance Administration: Maintain up-to-date trade Safety/WHS documentation and compliance records.
• General Office Support: Assist the broader administration team with daily operational tasks to keep the office running smoothly.

What You’ll Bring

• Positive & Professional Disposition: A friendly, mature attitude with an approachable nature and strong interpersonal skills.
• Solid Administration & Accounts Experience: High attention to detail, strong organisational capability, and confidence with computer systems and data entry.
• Professional Communication: Excellent phone manner and clear written communication skills.
• Proactive Team Player: Willingness to assist across multiple areas and support colleagues in a busy, growing office.

Why Join Us?

We offer a stable, welcoming, and collaborative environment where your contribution directly supports our team's success. Backed by 20 years of local market presence under Rick and Susan’s guidance, we provide full training, long-term stability, and the flexibility to balance work and home life.