Real Estate Sales Administrator and Receptionist

Sandgate Real Estate; Brisbane; Presencial; AUD 52.000 - 70.000; Jornada completa

Descripción de la vacante

Sandgate Real Estate is seeking a real estate sales administrator and receptionist to join our team in Sandgate, QLD on a full-time basis. You will be the first point of contact for clients, vendors and staff, providing administrative support to the sales team and ensuring smooth daily operations.

The role requires proven administration experience in a real estate or busy office, strong customer service and organisational skills, and proficiency with MS Office and real estate software.

Formación

• Proven experience in real estate administration or similar fast-paced office environment.
• Strong reception and customer service skills with ability to manage multiple interactions professionally.
• Excellent organisational abilities and meticulous attention to detail.
• Proficiency with computer systems and software including MS Office; experience with real estate software is a plus.

Responsabilidades

• Greeting and welcoming clients, vendors, and visitors to the office with a professional and friendly demeanour.
• Managing incoming telephone calls, emails and enquiries, directing them appropriately and maintaining detailed records.
• Providing administrative support to the sales team, including preparing marketing materials, property documentation, and transaction paperwork.
• Scheduling appointments, managing calendars and coordinating viewings for agents and clients.
• Maintaining accurate property databases and updating listing information across various platforms.
• Processing applications, preparing contracts and ensuring all documentation is complete and compliant.
• Handling general office administration tasks, including filing, photocopying, and inventory management.
• Liaising with solicitors, financial institutions, inspectors and other third parties as required.
• Supporting the team with preparation for open houses, auctions and other promotional events.
• Providing knowledgeable responses to client enquiries regarding properties and services.
• Maintaining confidentiality and exercising discretion when handling sensitive information.

Conocimientos

Real estate admin

Reception & customer service

Organisation & detail

Communication

Herramientas

MS Office Suite

Real estate management software

Descripción del empleo

Real Estate Sales Administrator and Receptionist

Sandgate Real Estate is seeking a dedicated and organised Real Estate Sales Administrator and Receptionist to join our dynamic team on a full-time basis in Sandgate, QLD 4017. This pivotal role bridges administrative excellence with exceptional customer service, serving as the first point of contact for clients, vendors, and staff. You will be instrumental in supporting our sales team, managing daily operations, and ensuring a seamless experience for all stakeholders. This position is essential to maintaining the efficient flow of our office and upholding Sandgate Real Estate's reputation for professionalism and service excellence.

Key responsibilities

• Greeting and welcoming clients, vendors, and visitors to the office with a professional and friendly demeanour
• Managing incoming telephone calls, emails and enquiries, directing them appropriately and maintaining detailed records
• Providing administrative support to the sales team, including preparing marketing materials, property documentation, and transaction paperwork
• Scheduling appointments, managing calendars and coordinating viewings for agents and clients
• Maintaining accurate property databases and updating listing information across various platforms
• Processing applications, preparing contracts and ensuring all documentation is complete and compliant
• Handling general office administration tasks, including filing, photocopying, and inventory management
• Liaising with solicitors, financial institutions, inspectors and other third parties as required
• Supporting the team with preparation for open houses, auctions and other promotional events
• Providing knowledgeable responses to client enquiries regarding properties and services
• Maintaining confidentiality and exercising discretion when handling sensitive information

What we're looking for

• Proven experience in a real estate administration or similar fast-paced office environment
• Strong reception and customer service skills with the ability to manage multiple interactions professionally
• Excellent organisational abilities and meticulous attention to detail
• Proficiency in computer systems and software, including Microsoft Office Suite and ideally real estate-specific management software
• Demonstrated ability to prioritise tasks effectively and work to strict deadlines
• Outstanding written and verbal communication skills
• Professional demeanour and the ability to represent the company with integrity
• Knowledge of property market terminology and real estate processes is advantageous
• A proactive approach to problem-solving and a willingness to support team members when required
• Flexibility and adaptability in a dynamic, sometimes unpredictable environment

What we offer

Sandgate Real Estate is committed to fostering a supportive and collaborative workplace where your contributions are valued and recognised. We offer competitive remuneration commensurate with experience and qualifications. You will enjoy the opportunity to work alongside experienced professionals in a supportive team environment where your development is encouraged. We provide ongoing training and exposure to all aspects of real estate operations, positioning you for career advancement within the industry. Our workplace culture emphasises work-life balance, and we are flexible in accommodating reasonable requests to support your wellbeing and personal circumstances.

About us

Sandgate Real Estate is a respected and established property agency serving the Sandgate community and surrounding areas. We pride ourselves on delivering exceptional service to both buyers and sellers, underpinned by market expertise, integrity, and a genuine commitment to client outcomes. Our team of dedicated professionals is passionate about real estate and committed to helping clients navigate every stage of their property journey. We believe in creating a workplace culture that values teamwork, continuous improvement, and professional excellence. At Sandgate Real Estate, you will be part of a business that genuinely cares about its people and its community.