Real Estate Receptionist

Rangecrest Business Services; Toowoomba Regional; On-site; AUD 42,000 - 56,000; Full time

Benefits offered by this job

On-the-job training

Industry training

Team building events

Job summary

Rangecrest Business Services in Toowoomba, QLD, is seeking a friendly receptionist to manage our front desk and provide administrative support to our busy real estate team. You will be the first point of contact for clients, tenants and tradespeople, requiring a warm, professional manner, excellent communication skills and a strong customer service focus.

You will support the property management team with tenancy applications, sign-up packs and document preparation, maintain records and

Qualifications

• Experience delivering exceptional customer service to clients, tenants and tradespeople.
• Ability to manage inquiries, respond professionally and follow up as required.
• Strong time management to handle multiple priorities and tasks.

Responsibilities

• Welcoming visitors and directing enquiries.
• Managing key register and following up outstanding keys.
• Supporting property management with tenancy applications and documents.
• Maintaining accurate records, diaries, scanning and filing.
• Handling mail, ordering stationery and keeping reception tidy.
• Preparing brochures, keys and documents for open homes.
• Providing general administrative support to the team.

Skills

Customer service

Front desk

Phone manner

Time management

Written communication

Education

Real estate registration

Tools

MS Office

CRM software

Job description

Rangecrest Business Services - Toowoomba QLD

Are you organised, approachable and someone who takes pride in doing a job well? We’re looking for a receptionist to manage our front desk and provide administrative support to our busy real estate team.

You’ll be the first point of contact for clients, tenants and tradespeople, so a friendly manner, excellent communication and a strong customer service focus are essential.

You will be well supported by an experienced and passionate Management Team, Trust Account Manager, Property Managers and our experienced admin team.

About the role

Your day will include:

Welcoming visitors, answering calls and directing enquiries.

Managing our key register and following up outstanding keys.

Supporting our property management team with tenancy applications, sign-up packs and document preparation.

Maintaining accurate records, electronic diaries, scanning and filing.

Handling mail, ordering stationery and keeping reception tidy and welcoming.

Preparing brochures, keys and documents for open homes.

Providing general administrative support to the team.

Skills and experience:

This role has a strong emphasis on ensuring that our clients are supported and given exceptional service. The perfect candidate will enjoy the challenge of providing thorough communication to all stakeholders that exceed industry standards. The successful applicant will also exhibit outstanding time management skills and must be self‑motivated.

We’re looking for someone who:

Has an excellent phone manner and strong written communication skills.

Is organised, accurate and able to manage competing priorities.

Takes initiative, follows procedures and sees tasks through.

Is confident using computers and learning new systems.

Is reliable, professional and enjoys working as part of a team.

Has reception, administration or some property management experience.

Holds a current real estate registration or is working towards obtaining one.

Company Benefits:

You will be provided with on the jobtraining and support to ensure a smooth transition into our roles. Ongoing industry and legislative training is a core focus for our team along with team building events to ensure we have fun along the way!

If you are passionate about real estate, are a team player, have a positive attitude and want to work with an inclusive team that has your back, then please provide your resume. We can't wait to hear from you!