Ravenhall | Supervisor

DHL Group; Victoria; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Annual bonuses

Share purchase plan

Staff discounts

Perkbox access

Job summary

DHL Group Australia is seeking a proactive Supervisor to lead a dynamic 3PL warehouse team in Victoria. You will oversee operations for a major customer, drive efficiency, and ensure service excellence daily.

Responsibilities include resource planning, coaching a large team, maintaining strong customer relationships, and meeting tight deadlines while upholding safety and quality standards. Previous warehouse leadership in automated environments is preferred.

Qualifications

• Experience in a 3PL warehouse environment with strong warehousing principles.
• Proven performance management and leadership experience.
• Ability to build and maintain customer relationships and meet deadlines.

Responsibilities

• Lead operations for a major customer, ensuring satisfaction and success.
• Manage and develop a large operational team, fostering growth and excellence.
• Allocate resources to meet objectives, optimise efficiency and productivity.
• Guide coordinators to achieve customer success and overall targets.
• Build strong customer relationships and ensure needs are met.
• Meet time-specific deadlines with urgency and commitment.

Skills

Warehouse supervision

3PL warehousing

Performance management

Customer relationships

WMS Manhattan

Job description

Are you ready to take on an exciting career opportunity with DHL?

DHL is the world's leading contract logistics provider, dedicated to delivering innovative and customised transport and supply chain solutions across a variety of industry sectors. We pride ourselves on our commitment to safety, people, excellence, and sustainability,leveraging our global reach alongside local industry expertise.

Join us as a supervisor and be part of our industry-leading organisation with a culture that is second to none. Immerse yourself in a dynamic and high-energy environment, where every day presents fresh opportunities for growth and learning. As a valued member of our team, you will have the freedom to make independent decisions and embark on a continuous professional development journey. Embrace the excitement of a fast-paced setting, where each day brings new experiences to expand your skills and expertise. Your responsibilities will include:

• Leading operations for our household name customer, ensuring their satisfaction and success.
• Supporting, managing, and developing a large operational team, fostering a culture of growth and excellence.
• Allocating appropriate resources to achieve agreed objectives and targets, optimizing efficiency and productivity.
• Guiding the activities of coordinators to ensure customer success and the attainment of overall objectives.
• Building and maintaining strong relationships with customers, ensuring their needs are met and exceeded.
• Meeting time-specific deadlines, demonstrating a strong sense of urgency and commitment.

Please Note DHL Internal applications close on 11/11/2026. Please note that a preferred candidate has been identified for this role; however, we warmly welcome applications from other interested and suitably candidates.

DHL Supply Chain is a Great Place to Work

At DHL, we deliver results without compromising on respect, valuing each other's differences while recognizing individual strengths. People are our greatest strength and we strive to ensure that careers here are satisfying and successful. By joining us, you are joining a company thatoffers limitless opportunities and a supportive work environment where employees are given the tools and training theyneed to learn and grow.

The diversity of our team mirrors the diversity of our customers and the communities we're a part of. We promote an inclusive environment – guided by mutual respect, openness, honesty, trust, and cooperation.

Beyond our supportive culture, we also offer our employees:

• World class training programs to enhance your skills and support your career advancement.
• Rewarding employee engagement opportunities such as site events, volunteer work, competitions, and recognition programs such as Service Awards, Employee of the Month and Employee of the Year.
• A competitive salary and benefits package, including annual bonuses and merit reviews to recognize your contributions.
• Eligible employees can purchase DHL Group shares at a discounted rate
• Impressive staff discounts with many of our customers and access to Perkbox which provides discounts with various retailers and services

Join us and find out why DHL Supply Chain Australia is a Great Place to Work certified.

To be successful in this role, you will have:

• Experience working in a 3PL warehouse with sound warehousing principles
• Previous experience working across automated warehouses (desirable)
• Proven performance management and adaptable leadership experience
• Highly experienced in building and maintaining customer relationships
• Demonstrated knowledge and use of a WMS System - ideally Manhattan
• Confident and able to engage, motivate and lead people to achieve individual and team goals
• High level planning and organisational skills to ensure operational excellence

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills, and experience. Please be aware that DHL Group will never ask for payment for interviews, certifications, or any part of the hiring process.