Rates & Water Billing Specialist — 12-Month Term

Careers at Council; Griffith City; On-site; AUD 38,000 - 42,000; Full time

Benefits offered by this job

Flexible working arrangements

MyLeave

Salary packaging options

Job summary

Griffith City Council is seeking a Rates & Water Billing Assistant for a 12-month term to support billing accuracy and customer service. The role focuses on maintaining the billing database, processing requests promptly, and assisting residents with inquiries.

Applicants should have office administration experience, strong attention to detail, and solid communication skills. The position offers flexible working arrangements and generous leave provisions, with a starting salary in the 38k–42k AUD

Qualifications

• Experience in office administration and customer service.
• High attention to detail and accuracy.
• Strong communication and organisational skills.

Responsibilities

• Maintain the rates and water billing database and ensure all change requests are processed accurately and in a timely manner.
• Provide high level customer service with enquiries relating to rates and water billing.
• Keep accurate records and supporting documentation for audits and reporting.

Skills

Customer service

Office administration

Data entry

Tools

Microsoft Office

CRM

Job description

Griffith City Council is seeking a Rates & Water Billing Assistant for a 12-month term to support billing accuracy and customer service. The role focuses on maintaining the billing database, processing requests promptly, and assisting residents with inquiries.

Applicants should have office administration experience, strong attention to detail, and solid communication skills. The position offers flexible working arrangements and generous leave provisions, with a starting salary in the 38k–42k AUD