Rates & Water Billing Specialist (12-Month Term)

Griffith City Council; Griffith City; On-site; AUD 38,000 - 42,000; Full time

Benefits offered by this job

Flexible working arrangements

Stable employment

Generous leave provisions MyLeave

Collaborative teams

Varied and rewarding work

Salary packaging options

Job summary

Griffith City Council is seeking a Rates & Water Billing Assistant on a 12-month term to support maternity leave. The role focuses on keeping the billing database accurate and handling change requests promptly, while delivering high-quality customer service.

You will bring office administration experience, strong attention to detail, and excellent communication to assist customers with rates and water billing enquiries.

Qualifications

• Experience in office administration.
• Strong customer service skills.
• High attention to detail and ability to maintain accurate records.
• Strong communication and organisational skills.

Responsibilities

• Maintain the accuracy and integrity of the rates and water billing database.
• Process change requests accurately and in a timely manner.
• Provide a high level of specialised customer service for rates and water billing enquiries.
• Assist customers with enquiries relating to rates and water billing.

Skills

Office administration

Customer service

Attention to detail

Communication

Organisational skills

Job description

Griffith City Council is seeking a Rates & Water Billing Assistant on a 12-month term to support maternity leave. The role focuses on keeping the billing database accurate and handling change requests promptly, while delivering high-quality customer service.

You will bring office administration experience, strong attention to detail, and excellent communication to assist customers with rates and water billing enquiries.