Radiology Scheduling Specialist - Patient Care & Coordination

Marina Radiology; Melbourne; On-site; AUD 45,000 - 58,000; Full time

Benefits offered by this job

Exclusive staff discounts

Employee assistance program

Wellbeing initiatives

Job summary

Marina Radiology in Berwick, Victoria, is hiring a Full Time Radiology Bookings Clerk for our Customer Contact Centre. You will manage patient bookings and enquiries across CT, MRI, X-ray and Ultrasound, helping ensure smooth imaging services.

You will provide friendly, professional service to patients and healthcare providers, maintain accurate records, and coordinate with radiology teams to ensure timely appointment scheduling.

Qualifications

• Experience in customer service or administrative role, preferably in healthcare.
• Excellent communication and interpersonal skills with patients and healthcare professionals.
• Strong organizational skills and attention to detail for records and schedules.

Responsibilities

• Efficiently managing patient bookings and enquiries for radiology services (CT, MRI, X-ray, Ultrasound).
• Providing exceptional customer service to patients and healthcare providers.
• Maintaining accurate patient records and scheduling information.
• Coordinating with radiology teams to ensure timely appointment scheduling.
• Assisting with other administrative tasks to support the Customer Contact Centre.

Skills

Customer service

Administrative experience

Communication skills

Scheduling software

Tools

Scheduling systems

Data entry

Job description

Marina Radiology in Berwick, Victoria, is hiring a Full Time Radiology Bookings Clerk for our Customer Contact Centre. You will manage patient bookings and enquiries across CT, MRI, X-ray and Ultrasound, helping ensure smooth imaging services.

You will provide friendly, professional service to patients and healthcare providers, maintain accurate records, and coordinate with radiology teams to ensure timely appointment scheduling.