Radiology Front Desk & Patient Care Coordinator

iDx; Canberra; On-site; AUD 55,000 - 65,000; Full time

Job summary

Fowler Simmons Radiology is seeking a friendly and efficient Radiology Receptionist for full-time work at our Eastwood Private Hospital site in Adelaide, with rotation to Hutt Street clinic. The role involves front desk duties, phone support, online bookings and cost processing.

You will engage with patients and referrers, ensuring smooth patient flow and accurate invoicing, while contributing to a positive patient experience across imaging services.

Qualifications

• Excellent customer service and multitasking abilities.
• Ability to build rapport with doctors and hospital staff.
• Friendly and empathetic demeanor.
• Attention to detail with billing and Medicare claims.

Responsibilities

• Managing and staying on top of phone enquiries
• Front reception, greeting and billing patients
• Managing online bookings
• Supporting the Hospital in their imaging needs and fostering positive relationships
• Being the friendly and empathetic face of the site
• Enter and register bookings for patients / referrers
• Process paperwork such as invoices, receipts and Medicare claims

Job description

Fowler Simmons Radiology is seeking a friendly and efficient Radiology Receptionist for full-time work at our Eastwood Private Hospital site in Adelaide, with rotation to Hutt Street clinic. The role involves front desk duties, phone support, online bookings and cost processing.

You will engage with patients and referrers, ensuring smooth patient flow and accurate invoicing, while contributing to a positive patient experience across imaging services.