Medical Receptionist

iDx; Canberra; On-site; AUD 55,000 - 65,000; Full time

Job summary

Fowler Simmons Radiology is seeking a friendly and efficient Radiology Receptionist for full-time work at our Eastwood Private Hospital site in Adelaide, with rotation to Hutt Street clinic. The role involves front desk duties, phone support, online bookings and cost processing.

You will engage with patients and referrers, ensuring smooth patient flow and accurate invoicing, while contributing to a positive patient experience across imaging services.

Qualifications

• Excellent customer service and multitasking abilities.
• Ability to build rapport with doctors and hospital staff.
• Friendly and empathetic demeanor.
• Attention to detail with billing and Medicare claims.

Responsibilities

• Managing and staying on top of phone enquiries
• Front reception, greeting and billing patients
• Managing online bookings
• Supporting the Hospital in their imaging needs and fostering positive relationships
• Being the friendly and empathetic face of the site
• Enter and register bookings for patients / referrers
• Process paperwork such as invoices, receipts and Medicare claims

Job description

About the Role

Attention customer service superstars, Radiology Receptionist job opportunity at Adelaide's newest CBD Hospital. Eastwood Private Hospital located Greenhill Road. This is afull-time (Mon-Fri)position and will also require rotation between our Hutt Street clinic.

We are seeking a people person, with bright personality and great multitasking skills to join the team at Fowler Simmons Radiology.The site is brand new with contemporary workflows and stunning design.

Responsibilities include:

• Managing and staying on top of phone enquiries


• Front reception, greeting and billing patients


• Managing online bookings


• Supporting the Hospital in their imaging needs and fostering positive relationships


• Being the friendly and empathetic face of the site


• Enter and register bookings for patients / referrers


• Process paperwork such as invoices, receipts and Medicare claims

About Us

Fowler Simmons Radiology consists of our MSK speciality centre on Hutt St Adelaide and, now our second site, Eastwood Private Hospital which will provide a comprehensive service.

We are part of Integral Diagnostics (IDX), a network of Radiology brands spanning Australia and New Zealand. This brings the potential for work travel, relocation and career advancement if ever desired.

You Will Have

• Strong customer/patient service skills


• An ability to build rapport with doctors


• An accommodating nature towards Hospital Staff


• Care for your colleagues


• Efficiency


• Fast paced multitasking skills

We believe diversity in all its forms enriches the workplace; regardless of, but not limited to gender, age, disability, nationality, culture, religious beliefs and sexual orientation.We know great minds don't think alike, so as an Equal Opportunity Employer, we are committed to building a diverse workforce. We welcome and consider applications from all qualified candidates, regardless of their background.

We are part of the Circle Back Initiative, and we are committed to keeping you informed of your progress either via phone or email after the application close date.
To learn more about Fowler Simmons Radiology follow us on LinkedIn,or visit us at https://fsradiology.com.au/.

If you have any questions or require any adjustments within the recruitment process, please reach out to [e-mail].

Please note applications to this inbox will not be considered, please apply through the job posting.