Patient Care & Scheduling Specialist (Medical Receptionist)

I-MED Radiology Network; North Sydney Council; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Fitness passport

Free parking onsite

Uniforms provided

Comprehensive training

Job summary

I-MED Radiology Network is recruiting a friendly Medical Receptionist to join our Penrith team on a full-time basis. You will be the first point of contact for patients, ensuring a positive and professional experience across the clinic's reception area.

You will support check-in, booking, billing, and patient preparation for scans, while working across multiple screens and systems to keep workflows smooth and patient care seamless.

Qualifications

• Minimum reception experience in healthcare or busy environments.
• Excellent verbal and written communication.
• Able to manage patient flow across multiple screens.

Responsibilities

• Greet patients and assist with check-in procedures.
• Answer emails and phone calls promptly and professionally.
• Advise patients on preparation prior to scans.
• Handle billing processes including private, Medicare, workers compensation, and DVA.
• Collaborate with clerical, technical staff, radiologists and referrers.

Skills

Clear communication

Organisational skills

Reception experience

Multiscreen proficiency

Tools

Clinic software

Microsoft Office

Job description

I-MED Radiology Network is recruiting a friendly Medical Receptionist to join our Penrith team on a full-time basis. You will be the first point of contact for patients, ensuring a positive and professional experience across the clinic's reception area.

You will support check-in, booking, billing, and patient preparation for scans, while working across multiple screens and systems to keep workflows smooth and patient care seamless.