Quarry Operations & Customer Success Coordinator

The Bayrange Group; Coffs Harbour; Sur place; AUD 60 000 - 75 000; Plein temps

Avantages offerts par ce poste

Overtime with penalty rates

Autonomy and responsibility

Supportive team and management

Long-term career opportunity

Résumé du poste

The Bayrange Group is seeking a Quarry Administration and Sales Coordinator to act as the central communication link between customers, drivers, quarries and the sales team. You will coordinate deliveries, weighbridge transactions and scheduling, maintain customer records, and help create opportunities for the sales team.

This role offers ownership, responsibility, and variety, with autonomy to solve problems within a collaborative team environment.

Qualifications

• Ability to manage multiple priorities simultaneously.
• Excellent phone and customer service skills.
• High attention to detail in documentation and records.
• Confident speaking with customers and new contacts.
• Calm under pressure while handling competing tasks.
• Owner mindset with follow-through on tasks.

Responsabilités

• Coordinate deliveries between customers, drivers, quarries and sales.
• Manage weighbridge transactions and assist with transport scheduling.
• Maintain accurate customer records and bookings.
• Support business development by booking appointments and creating opportunities for the sales team.
• Provide ownership and problem-solving to keep operations smooth.

Connaissances

Organisational skills

Phone & customer service

Multitasking

Attention to detail

Communication with customers

Calm under pressure

Ownership & follow-through

Proactive problem solving

Description du poste

The Bayrange Group is seeking a Quarry Administration and Sales Coordinator to act as the central communication link between customers, drivers, quarries and the sales team. You will coordinate deliveries, weighbridge transactions and scheduling, maintain customer records, and help create opportunities for the sales team.

This role offers ownership, responsibility, and variety, with autonomy to solve problems within a collaborative team environment.