Quality Systems Specialist

Veolia; City of Brisbane; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Training & development

Hybrid work arrangement

Parental leave

Employee assistance program

Novated leasing

Career progression

Job summary

Veolia Australia seeks a permanent, full-time professional to drive continuous improvement and compliance of the Integrated Business Management System (BMS). The role focuses on simplifying, standardising, and verifying SHEQ processes to meet ISO standards.

You will operate as an individual contributor across the business to maintain effective management systems and ensure regulatory alignment and stakeholder satisfaction.

Qualifications

• Proven experience in quality or safety management with Integrated Management Systems and certification management.
• Experience designing and reviewing Integrated Business Management Systems and tools.
• Deep understanding of ISO 9001, ISO 14001, and ISO 45001 standards.
• Strong compliance knowledge and problem-solving abilities.
• Excellent written and verbal communication and stakeholder management.

Responsibilities

• Developing, improving, and simplifying the Integrated Business Management System (BMS) across all operations with ISO compliance.
• Conduct internal audits and support external certification audits.
• Review SHEQ processes and update documentation for regulatory changes.
• Manage document governance to ensure fit-for-purpose documents within the BMS.
• Communicate regulatory changes to relevant teams and support Health, Safety, and Environmental teams.
• Prepare and review SHEQ reporting data with stakeholders to drive performance improvements.
• Provide tender and contract support as required.

Skills

Integrated Management Systems

ISO 9001

ISO 14001

ISO 45001

Stakeholder management

Education

Tertiary qualifications in Quality, Safety, Environment, or Risk Management

Tools

Document management systems

Audit management tools

Job description

Join Veolia, a global environmental leader with 170+ years of experience across 40+ countries. With 220,000 employees worldwide and 6,500 staff at 300 ANZ sites, we deliver innovative Water, Waste, Energy and Industrial Services for a sustainable future.

The Opportunity

This is a permanent full-time role where you will drive continuous improvement and compliance of Veolia's Integrated Business Management System. You'll simplify, standardise, and verify our SHEQ processes to ensure they meet ISO standards, support our workplace safety commitment, and deliver a positive experience for internal and external stakeholders. As an individual contributor, you'll work collaboratively across the business to ensure our management systems remain effective and compliant with evolving legislation and regulations.

We are accepting applications from candidates based in Sydney, Melbourne, Brisbane, or Perth.

What's on offer

• Ongoing training and development opportunities
• Opportunity to work closely across a range of stakeholders
• Develop expertise in emerging compliance and governance trends

What you'll be responsible for

• Developing, improving, and simplifying the Integrated Business Management System (BMS) across all operations, ensuring compliance with ISO 9001, ISO 45001, and ISO 14001 standards
• Conducting reviews of SHEQ documented processes and leading updates to documentation following legal and regulatory changes
• Managing document governance to ensure only fit-for-purpose documents are created and available within the BMS
• Communicating the impact of legislative, regulatory, and standards changes to relevant teams
• Supporting Health, Safety, and Environmental teams in developing consistent procedures and documented information
• Conducting internal audits and participating in external certification audits
• Developing and maintaining Veolia's Always Safe Site Planning Tools
• Monitoring compliance recommendations and identifying opportunities for simplification and improvement
• Preparing and reviewing SHEQ reporting data with stakeholders to drive performance monitoring and improvement
• Providing tender and contract support as required

What you'll need to be successful

• Proven experience in a quality or safety management related role with expertise in Integrated Management Systems and certification management
• Demonstrated experience designing, developing, implementing, and reviewing Integrated Business Management Systems and tools
• In-depth understanding of ISO 9001, ISO 14001, and ISO45001 standards
• Excellent compliance knowledge and technical skills with strong problem-solving capability
• Excellent written and verbal communication abilities
• Strong stakeholder management and relationship-building skills
• Solutions-focused and influential approach with ability to drive continuous improvement
• Self-motivated with excellent time management
• Tertiary qualifications in Quality, Safety, Environment, or Risk Management (highly desirable)

Why Veolia?

At Veolia, we support our people both at work and beyond. Enjoy a comprehensive range of benefits designed to help you thrive, including:

• Generous paid parental leave and paid volunteer days
• Flexible and hybrid working arrangements (office based minimum 3 days per week)
• Superannuation contributions on unpaid parental leave
• Fitness Passport and discounted health insurance
• Employee Assistance Program (Thrive) for you and your family
• Novated leasing and vehicle discounts
• Bonus and referral programs, plus employee share plan
• Ongoing professional development and clear career pathways

Veolia is committed to ensuring every employee returns home safely every day under our Always Safe Charter.

Join a team that values your wellbeing, growth, and contribution—while making a real impact on the environment and our communities.

Fairness, Diversity & Inclusion

Veolia is committed to fostering a diverse, equitable, and inclusive workplace where everyone is valued and respected. We welcome applications from all backgrounds and are dedicated to providing a safe, supportive, and accessible environment. If you require adjustments to the recruitment process, please let us know so we can support you.

Discover more about our benefits, culture, and commitment to diversity at anz.veolia.com/careers. We value your interest in our employment opportunities and commit to respond to all applications.

Veolia is committed to conducting recruitment in a fair, ethical and transparent manner based solely on merit. Candidates with direct or indirect personal/professional ties to Veolia and/or any third party related to Veolia business (including but not limited to Veolia's suppliers, customers, partners and competitors) must disclose this information.