Quality Systems Manager

DPV Health Ltd; Melbourne; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Hybrid work

Health and wellbeing benefits

Professional development

Salary packaging

Job summary

DPV Health in Melbourne seeks a Quality Systems Manager to lead enterprise-wide quality systems, maintain accreditation, and drive improvement across the service. You will oversee knowledge management, client feedback, audit, and risk mitigation in a multi-disciplinary health setting.

The role demands strong analytical planning and proactive risk management to ensure timely improvements and privacy compliance across DPV Health’s operations.

Qualifications

• Maintaining accreditation and quality standards.
• Leading knowledge management, client feedback, audit and evaluation.
• Managing operational risk and improvement systems.
• Experience in health and/or community service settings preferred.

Responsibilities

• Lead enterprise-wide management of DPV Health's quality systems.
• Ensure privacy obligations and best practice across the workforce.
• Collaborate with leadership to inform system improvements and risk management.

Skills

Quality management

Risk management

Privacy compliance

Auditing

Job description

• Join the Premier’s Primary Healthcare Service of the Year - an innovative community health organisation driven by Excellent Care

Discover DPV Health

DPV Health is a leading community healthcare provider service Melbourne’s northern growth corridor. Our professional staff deliver a wide variety of clinical, community health and wellbeing services. DPV Health’s Excellent Care goal is to plan, deliver and experience excellent care for every person, every time.

At DPV Health, we pride ourselves on being inclusive and actively embrace and celebrate the diversity of all people within our communities. We are passionate about supporting people to lead happy, healthy lives. We are dedicated to working with people from Aboriginal and Torres Strait Islander backgrounds, people with a disability and people from migrant or refugee backgrounds. DPV Health is a Child Safe organisation, committed to the safety and wellbeing of all children and young people. We are proud to be a Rainbow Tick accredited organisation; dedicated to safe, individually tailored support for our LGBTIQ+ community.

A little about the role

The Quality Systems Manager joins DPV Health’s high performing leadership team as a highly accountable Excellent Care standards champion, skilled in systems thinking to guide the delivery of portfolio priorities. As an accomplished innovative professional you will be leading enterprise-wide management of quality systems inclusive of leadership engagement, quality systems performance and outcome evaluation to inform innovative system improvement. Core responsibilities include maintaining successful accreditation, leadership of DPV Health’s knowledge management, client feedback, audit and evaluation, operational risk management and improvement systems.

The Quality Systems Manager is a self-motivated professional with well-versed quality systems management skills ready to apply them within a multi-disciplinary healthcare service environment. This role demands strong analysis and planning skills focussed on proactive risk management to inform timely improvement.

The Quality Systems Manager is DPV Health’s privacy officer ensuring DPV Health complies with all relevant privacy legislation and standards and providing timely internal advice and support to assist workforce members to meet privacy obligations and best practice.

We are looking for an accomplished Quality Systems Manager with experience working across health and/ or community service settings.

About You

Are you an experienced quality management professional inspired to work in a community health setting committed to high professional standards? If so, we would love to hear from you.

The DPV Health Way

The health and wellbeing of our people is at the core of our employee and client experience. All perks are curated with care, allowing you to thrive at work and in all personal and professional pursuits. Knowledge sharing, ongoing learning and development, engagement and recognition are key pillars in our culture and values.

• Work-Life Balance: We are well equipped to support a hybrid approach to the future of work. We understand that work-life balance is important and accommodate flexibility for team members wherever possible. Flexible, family-friendly working arrangements and remote work – just ask us!
• Health and Wellbeing: We promote health and wellbeing for our people, just like we would for the communities we serve. We provide discounted fitness and health insurance memberships free, on-site vaccinations, and confidential counselling services, just to name a few.
• Professional Development – with access to modern, digital eLearning you’ll have flexibility of course timing with access to shorter, more customized content. Accompanied by face to face training, your continual professional development is always top of our priority list.
• Salary Packaging – part of your wage is paid tax free each pay, saving thousands in tax each year!

Fine print

• Successful candidates will be required to undergo a National Police Check, hold a valid WWCC and NDIS Worker Screening Check. This is a designated Key Personnel role under NDIS and Aged Care legislation.
• Full driver’s license and travel between sites is required
• Epping location, with travel across DPV Health Sites.

If you are seeking a role in a supportive team committed to excellent care within a progressive and growing organisation, we would love to hear from you.

We're proud to be Circle Back Initiative Employer and we commit to respond to every applicant. While we're reviewing your application, get to know us by visiting our website and on social media to explore how you can #bringyourgreateveryday.

DPV Health is an equal opportunity employer and is committed to ensuring we have an inclusive, diverse and safe workplace for our staff and clients. To us diversity means people of any age, family situation, cultural and linguistic background, sexual orientation, gender identity, physical sex characteristics, ability or disability, health, life experience, socio-economic situation, faith, spirituality and Aboriginal and Torres Strait Islander background. We encourage all individuals to apply.

To learn about the assistance we can offer during the recruitment process, your potential work environment, access features of a location, or if you require alternative formats to our process please contact ***************@dpvhealth.org.au

Applications Close 13th November 2026.

If you have any questions about the role, please contact Sophie Gilmour (Chief Clinical Governance Strategy & Experience Officer) via **************@dpvhealth.org.au