Care Partner - Support At Home (Italian Speaking)

African Union; Melbourne; On-site; AUD 39,000 - 55,000; Full time

Job summary

DPV Health is seeking an experienced Support at Home Care Partner to work with our service teams. You will guide participants, carers and representatives in developing flexible, personalised, culturally appropriate care plans and connect them with local services and resources.

You will review intake info, conduct visits, and collaborate with team members across multiple sites to ensure ethical, compliant service delivery and budget adherence.

Qualifications

• Diploma level or above qualification in community, aged, health or another discipline desirable.
• Extensive case management experience (1 year minimum).
• Knowledge of & enthusiasm for Community Aged Care Services & Consumer Directed care environment.
• Demonstrated experience in working with ACAT/ RAS (SAS – Single Assessment Team), Care Finders and other referrers.
• Strong experience in managing participant budgets.
• High level problem solving, exceptional customer service skills and analytical skills.
• Excellent IT skills, including Microsoft Office suite.
• Community second language – Italian speaking preferred.

Responsibilities

• Review intake information, engage new participants, establish Support at Home agreements, care plans, budgets and connect our participants with local services and community resources.
• Conduct participant visits practicing person centred care planning, provide independent advice to participants and their families - enabling personal preferences and independence at home.
• Interact with DPV Health team members, stakeholders, partnered service providers representing the best interests of participants.
• Conduct annual reviews for all participants - revise care plans, goals, service provisions to quality standards and budget expenditure and maximisation.
• Ensure service provisions are conducted ethically, fairly and within the statutory legal and contractual requirements at all times.
• Work from various sites.

Skills

Case management

Aged care services

Consumer directed care

ACAT/RAS experience

Budget management

Problem solving

Customer service

IT skills

Italian language

Education

Diploma level or above qualification in community, aged, health or another discipline desirable

Level 2 First Aid Certificate

Job description

Job Description

Great People. Great Careers. Excellent Healthcare

DPV Health is a leading healthcare service provider delivering a wide variety of clinical, community health and wellbeing services across Melbourne’s northern growth corridor. DPV Health has been awarded the Premier’s Primary Healthcare Service of the Year in 2023 & 2024.

Our People are the foundation of DPV Health; they are what make our organisation thrive and the ones who create meaningful change in people's lives. Over 700 professionals support and deliver excellent health care to our community at DPV Health. We are always looking for passionate, driven, great people to join our team and make a lasting impact. That is why we foster a workplace culture that is as rewarding as it is inclusive. We are committed to supporting Our People to lead fulfilling lives, no matter who they are, or where they are from - or where they are going.

Our workplace culture is committed to DPV Health values and celebrates workforce diversity reinforcing the positive approach we have to the way people contribute, communicate, engage and interact. Our People deserve to feel empowered and supported as they pursue their professional goals, learn new skills, and achieve meaningful milestones in their work. At DPV Health, we foster an environment that promotes greater growth, innovation, and collaboration, so you can feel elevated every day.

Our employee benefits, connect, recognise, and support Our People, acknowledging and valuing everyday contributions to the success and culture at DPV Health. We strive to ensure that Our People thrive at work and in all personal and professional pursuits. We invest in Our People, proudly offering a diverse range of opportunities including knowledge sharing, ongoing learning and development, leadership development, connectedness, and celebration; these are key pillars in our culture.

That’s the DPV Health Way. For a full list of our benefits and more on great careers at DPV Health, please see our website.

Description

Greatness starts here!

As an experienced Support at Home Care Partner, you will work collaboratively with the DPV Health service teams. Your guidance and direction will assist our participants, their carers and representatives with the development and implementation of care plans that are flexible, personalised, and culturally appropriate. In this team, you;

• Review intake information, engage new participants, establish Support at Home agreements, care plans, budgets and connect our participants with local services and community resources
• Conduct participant visits practicing person centred care planning, provide independent advice to participants and their families - enabling personal preferences and independence at home
• Interact with DPV Health team members, stakeholders, partnered service providers representing the best interests of participants.
• Conduct annual reviews for all participants - revise care plans, goals, service provisions to quality standards and budget expenditure and maximisation
• Ensure service provisions are conducted ethically, fairly and within the statutory legal and contractual requirements at all times
• Work from various sites

Skills And Experiences

To be considered for this rewarding role you will have:

• Diploma level or above qualification in community, aged, health or another discipline desirable
• Extensive case management experience (1 year minimum)
• Knowledge of & enthusiasm for Community Aged Care Services & Consumer Directed care environment
• Demonstrated experience in working with ACAT/ RAS (SAS – Single Assessment Team), Care Finders and other referrers
• Strong experience in managing participant budgets
• High level problem solving, exceptional customer service skills and analytical skills
• Excellent IT skills, including Microsoft Office suite
• Community second language – Italian speaking preferred

The fine print

• Successful candidates will be required to undergo a National Police Check, International Police Check (if applicable), hold a valid WWCC.
• Full driver license
• Level 2 First Aid Certificate

Our Talent Experience

For further information, please contact Sandra Reddy – Aged Care Services Team Leader on [e-mail]. Interviews will be scheduled as they are received, so please don’t delay.

DPV Health is an equal opportunity employer and is committed to ensuring we have an inclusive, diverse and safe workplace for our staff and participants. To us diversity means people of any age, family situation, cultural and linguistic background, sexual orientation, gender identity, physical sex characteristics, ability or disability, health, life experience, socio-economic situation, faith, spirituality and Aboriginal and Torres Strait Islander background. We encourage all individuals to apply.

To learn about the assistance we can offer during the recruitment process, your potential work environment, access features of a location, or if you require alternative formats to our process please contact [e-mail]

We will not be accepting applications from agencies for this position.