Quality Systems Admin – Detail‑Driven, Flexible Site Role

RFBI; Sydney; On-site; AUD 65,000 - 88,000; Full time

Job summary

RFBI seeks a Quality Systems Administrator Officer to join the Sydney CBD team. The role centers on administrative and systems support for quality management, especially document control and user management within the quality system.

The successful candidate will maintain accurate documentation, coordinate reviews, support audits, and help keep RFBI’s quality processes organised and compliant across sites.

Qualifications

• Proven administrative experience and confidence using Microsoft Word, Excel, PowerPoint and online systems.
• Strong attention to detail, particularly with documents, records and version control.
• Excellent organisational and time management skills, with the ability to prioritise competing tasks and meet deadlines.
• Strong written and verbal communication skills.
• The ability to work collaboratively and build positive relationships with a range of stakeholders.
• A proactive approach and willingness to identify opportunities to improve processes and ways of working.
• A genuine interest in aged care and commitment to supporting quality outcomes.

Responsibilities

• Provide day-to-day administrative support to the Quality and Development team, including preparing, formatting and uploading documents.
• Review documents for accuracy, completeness, formatting and version control before publication or upload.
• Monitor policy, procedure and controlled-document review dates and follow up with relevant stakeholders to ensure reviews are completed on time.
• Support the coordination of meetings, education activities and other team initiatives.
• Assist with the preparation, collation and organisation of documentation and evidence for audits, assurance activities, accreditation and re-registration.
• Provide general administrative support to team members and respond to routine enquiries relating to quality systems and documentation.
• Work collaboratively with the Quality team, village teams, Head Office employees and external service providers.
• Contribute to continuous improvement and help maintain a high standard of quality and accuracy across RFBI’s documentation and systems

Skills

Administrative experience

Attention to detail

Organisational skills

Written and verbal communication

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Online systems

Job description

RFBI seeks a Quality Systems Administrator Officer to join the Sydney CBD team. The role centers on administrative and systems support for quality management, especially document control and user management within the quality system.

The successful candidate will maintain accurate documentation, coordinate reviews, support audits, and help keep RFBI’s quality processes organised and compliant across sites.