Quality & Safety Partner — Incident & Improvement

Grampians Health; Ballarat; On-site; AUD 120,000 - 130,000; Full time

Benefits offered by this job

Salary packaging for living expenses (

Access to Fitness Passport membership

Staff rewards and recognition programs

Job summary

Grampians Health is seeking a GH Quality Partner - Safe System & Performance to join the quality team in a fixed term full-time maternity leave replacement. You will partner with staff to promote quality, safe systems, and improvement activities while supporting organisational risk and quality systems.

Key responsibilities include leading investigations into serious incidents, conducting stakeholder meetings, and driving improvements with data analytics and change management expertise.

Qualifications

• Experience in leading Clinical Investigation or participation in incident review processes is essential.
• A clinical health profession degree is preferred; relevant AHPRA registration is required if applicable.
• Post-graduate qualifications in quality, risk management or improvement are preferred.
• Experience or qualifications in Quality, Risk Management, and Improvement are advantageous.
• Familiarity with safety analysis tools such as RCA and London Protocol is beneficial.
• Proven ability to coach and manage organisation-wide change effectively.
• Experience in developing and delivering education and training in a health or human services context with strong communication skills.

Responsibilities

• Lead investigations into serious incidents and thematic reviews, providing timely reports and aligning with policies.
• Lead stakeholder meetings during investigations to support meaningful recommendations.
• Assist with safety processes related to incident reporting, clinical investigations and regulatory compliance.
• Provide expertise in systems thinking, operational excellence, change management and data analytics to improve governance.
• Educate and support staff on the GH Incident Management database and ensure regulatory compliance.
• Support and monitor implementation of the Risk Management Framework and participate in reviews.

Skills

Clinical investigations

Change management

Data analytics

Staff education

Stakeholder engagement

Coaching

Education

Clinical health profession degree

AHPRA registration

Post-graduate qualifications in quality/risk

Tools

Root Cause Analysis

London Protocol

Incident Management database

Job description

Grampians Health is seeking a GH Quality Partner - Safe System & Performance to join the quality team in a fixed term full-time maternity leave replacement. You will partner with staff to promote quality, safe systems, and improvement activities while supporting organisational risk and quality systems.

Key responsibilities include leading investigations into serious incidents, conducting stakeholder meetings, and driving improvements with data analytics and change management expertise.