Safety, Quality & Experience Transformation Lead

GV Health; City of Greater Shepparton; On-site; AUD 60,000 - 90,000; Part time

Benefits offered by this job

Salary packaging

Staff parking

Discount leisure memberships

Flexible work practices

Parental leave

Professional development and study-lea

Employee Assistance Program

Social club membership

CREATE rewards program

Job summary

GV Health seeks a Safety, Quality & Experience Coordinator to lead the coordination of safety, quality, risk and innovation across clinical divisions. You will partner with senior clinical leaders to elevate patient care by driving improvements in safety, quality and consumer experience.

This role supports accreditation programs and requires strong collaboration with clinicians and managers. Permanent part-time position based at Graham Street, with a focus on improving staff engagement and

Qualifications

• Experience in Root Cause Analysis or clinical event review processes.
• Experience in working with consumers and stakeholders in complaints management.
• Experience in Accreditation programs.
• Demonstrated leadership skills with capacity to influence change and create a culture of improvement.
• Good communication with clinicians and managers at all levels.

Responsibilities

• Coordinate safety, quality, risk and innovation activities across clinical divisions.
• Support staff to understand safety, quality and consumer experience performance and improvement opportunities.
• Work with senior clinical leaders to improve safety and quality services and consumer/staff experience.
• Support accreditation processes and related standards.

Skills

Root Cause Analysis

Complaints management

Accreditation programs

Leadership

Communication skills

Job description

GV Health seeks a Safety, Quality & Experience Coordinator to lead the coordination of safety, quality, risk and innovation across clinical divisions. You will partner with senior clinical leaders to elevate patient care by driving improvements in safety, quality and consumer experience.

This role supports accreditation programs and requires strong collaboration with clinicians and managers. Permanent part-time position based at Graham Street, with a focus on improving staff engagement and