Quality & Risk Education Officer — Aged & Disability Care

Villaggio Sant Antonio; Canberra; On-site; AUD 90,000 - 120,000; Full time

Job summary

Villaggio Sant Antonio is seeking a dedicated Quality, Risk and Education Officer to join our team in the ACT. The role supports coordinating quality assurance, risk management, regulatory compliance and workforce education to embed safe, person-centred care across the organisation.

The successful candidate will maintain records, monitor actions and training, and contribute to continuous improvement with attention to detail and strong communication across levels.

Qualifications

• 3+ years in quality assurance, risk management or compliance in aged or disability care.
• Strong knowledge of Aged Care Quality Standards and NDIS requirements.
• Excellent communication with ability to explain complex concepts clearly to staff.
• Attention to detail and analytical/problem-solving skills.

Responsibilities

• Maintain quality registers, audit schedules, policy trackers and improvement plans.
• Coordinate internal audits and monitor corrective actions.
• Record incidents, risks and escalate emerging issues.
• Collate quality indicators and prepare reports for governance committees.
• Coordinate staff training, inductions, mandatory education and refresher training, including PPE training.

Skills

Quality assurance

Risk management

Regulatory compliance

Education coordination

Communication skills

Education

Certificate IV in Training and Assessment

Certificate IV in Individual Support

Job description

Villaggio Sant Antonio is seeking a dedicated Quality, Risk and Education Officer to join our team in the ACT. The role supports coordinating quality assurance, risk management, regulatory compliance and workforce education to embed safe, person-centred care across the organisation.

The successful candidate will maintain records, monitor actions and training, and contribute to continuous improvement with attention to detail and strong communication across levels.