Quality Manager - Building & Construction

McMahon Services; Adelaide; On-site; AUD 140,000 - 180,000; Full time

Job summary

McMahon Services in Australia is seeking an experienced Quality Manager to lead quality across our Building & Construction portfolio. You’ll own ISO 9001 QMS, drive audits, and coach site teams to embed practical quality improvements.

You’ll work with project managers and leaders to reduce defects, improve processes and deliver consistent outcomes across the portfolio, while mentoring Quality Coordinators and Advisors.

Qualifications

• Significant quality management experience within building, construction, engineering or industrial services.
• Strong knowledge of ISO 9001 QMS and audit methodology.
• Experience implementing and maintaining ISO 9001-certified QMS.
• Proven ability to develop and deliver internal audit programs across multiple projects.

Responsibilities

• Lead continuous improvement and application of the ISO 9001 QMS across Building & Construction.
• Support external certification audits and ongoing ISO 9001 requirements.
• Develop and maintain quality policies, procedures and systems.
• Establish quality objectives and KPIs and report on trends.
• Develop and standardise ITPs for Building & Construction.
• Review project ITPs and define hold points and acceptance criteria.
• Lead annual internal quality audits across projects.
• Conduct site and desktop audits and drive corrective actions.
• Own NCR and defects management and root-cause analysis.
• Deliver practical quality workshops and training for teams.
• Mentor Quality Coordinators and Advisors.
• Collaborate with Project Managers to resolve quality issues.
• Prepare quality performance reporting for senior leadership.
• Represent quality with clients, certifiers and regulators.
• Contribute quality input into tenders and project QMPs.

Skills

Quality management

ISO 9001

Internal audits

Root cause analysis

Stakeholder management

Quality coaching

White Card

Driver’s Licence

Education

Engineering/Construction Management/Quality Management degree

Tools

Procore

Aconex

Job description

McMahon Services is looking for an experienced Quality Manager to join our Building & Construction team.

This is a senior opportunity for someone who is passionate about quality beyond compliance – building practical systems, developing people and working alongside project teams to improve the way we deliver.

Reporting to the General Manager – Construction Major Projects, you’ll take ownership of quality management across our Building & Construction portfolio, including our ISO 9001-certified Quality Management System, Inspection and Test Plans, internal audits, quality training, non-conformances and continuous improvement.

Importantly, this isn’t a role that sits on the sidelines. You’ll work closely with Construction Managers, Design Managers, Project Managers and site teams, providing practical guidance and helping build greater consistency and capability across our projects.

We’re looking for someone who can bring strong technical quality knowledge together with leadership, communication and the ability to positively influence people at all levels of the business.

About McMahon Services

McMahon Services is one of Australia’s largest privately owned construction, industrial and environmental services organisations, employing more than 1,300 people across Australia.

Our Building & Construction team delivers projects across commercial, industrial, Defence, government, education, health and community infrastructure.

We’re proud of the projects we deliver, but equally proud of the people behind them. We invest in our people, encourage continuous improvement and provide genuine opportunities to influence how we work and build a long‑term career with the business.

About The Role

As Quality Manager, you’ll be the senior point of accountability for quality performance and continuous improvement across our Building & Construction Customer Stream.

You’ll own and maintain the application of our ISO 9001-certified QMS across Building & Construction, lead the internal quality audit program and help standardise the way quality is managed across our projects.

A major part of the role will also be working with our people – delivering practical workshops and training, mentoring Quality Coordinators and Advisors, and supporting project teams to strengthen their understanding and application of quality requirements.

You’ll have the opportunity to look across the broader portfolio, identify recurring issues and trends, and drive improvements that reduce defects, rework and quality‑related costs.

What You’ll Do

• Lead the application and continuous improvement of the ISO 9001-certified Quality Management System across Building & Construction.
• Support annual external certification audits and ongoing ISO 9001 certification requirements.
• Develop and maintain quality policies, procedures, templates and systems.
• Establish quality objectives and KPIs and report on performance and trends.
• Develop and standardise a Building & Construction-wide library of Inspection and Test Plans (ITPs).
• Review project-specific ITPs and ensure appropriate hold points, witness points and acceptance criteria are established.
• Develop and lead the annual internal quality audit program across projects and functional areas.
• Conduct site and desktop audits and support project teams with corrective actions.
• Own and oversee NCR and defects management, identifying trends and recurring issues.
• Lead root‑cause analysis and continuous improvement initiatives.
• Develop and deliver practical quality workshops and training for project and site teams.
• Mentor and support Quality Coordinators and Advisors.
• Work closely with Technical, Design, Construction and Project Managers to resolve quality issues.
• Prepare quality performance reporting for senior leadership.
• Represent the quality function with clients, certifiers and regulatory bodies.
• Provide quality input into major tenders and project quality management plans.

What You’ll Bring

• Significant quality management experience within building, construction, engineering or industrial services.
• Strong working knowledge of ISO 9001 Quality Management Systems and audit methodology.
• Experience implementing and maintaining an ISO 9001-certified QMS.
• Demonstrated experience developing and delivering internal audit programs across multiple projects.
• Strong experience developing, reviewing and standardising ITPs and quality documentation.
• Experience managing NCRs, defects, corrective actions and root‑cause analysis.
• Strong understanding of construction quality requirements and methodologies.
• Excellent written and verbal communication skills.
• Confidence working with project teams, senior leaders, clients and external stakeholders.
• Strong analytical capability with the ability to identify trends and turn findings into practical improvements.
• Ability to influence outcomes and build credibility across teams without relying solely on formal authority.
• Current White Card and Driver’s Licence.

What Will Set You Apart

• Degree in Engineering, Construction Management, Quality Management or a related discipline, or equivalent senior quality management experience.
• Certified Lead Auditor – ISO 9001 or equivalent recognised auditor qualification.
• Working knowledge of the National Construction Code and relevant Australian Standards.
• Experience across commercial, industrial or Defence construction.
• Experience managing external ISO 9001 certification audits.
• Experience using Procore, Aconex or similar quality/document management platforms.
• Experience designing and delivering quality workshops to construction and site teams.
• Experience working across multiple concurrent construction projects.
• Ability to obtain and maintain the appropriate Australian Government Defence security clearance where required for Defence project work.

Why Join McMahon Services?

• Take ownership of quality across our Building & Construction portfolio.
• Step into a senior role with genuine visibility and influence across the business.
• Work closely with Construction Managers, Design Managers, Project Managers and senior leadership.
• Help shape and standardise quality systems across a diverse portfolio of projects.
• Move beyond compliance and drive practical improvements that directly support project delivery.
• Develop and mentor quality professionals and strengthen capability across our wider project teams.
• Contribute to the continued evolution of our quality systems, including digital quality and document management tools.
• Build a long‑term career with one of Australia’s largest privately owned construction organisations.
• Access ongoing learning and development through the MAC Learning Academy.
• Join a collaborative team where your expertise, ideas and ability to improve the way we work will be valued.

Ready to Lead Quality Differently?

If you’re an experienced quality professional who enjoys working with project teams, developing people and turning systems and data into practical improvements, we’d like to hear from you.

This is an opportunity to take genuine ownership of quality across Building & Construction and play an important role in how we continue to strengthen our systems, capability and project delivery.

At McMahon Services, we embrace diversity and inclusion as fundamental values. We believe that a diverse workforce fosters innovation, creativity and a deeper understanding of the communities we serve. We are committed to creating an inclusive environment where all employees feel valued, respected and empowered to contribute their unique perspectives and talents. We encourage applications from people of all backgrounds, identities and experiences.