Quality Coordinator- Policies and Procedures

South West Healthcare; Warrnambool; On-site; AUD 97,000 - 107,000; Part time

Benefits offered by this job

Salary packaging options

Professional development opportunities

Leadership programs

Excellent terms and conditions

Job summary

South West Healthcare is seeking a Quality Coordinator - Policies to support clinical governance, accreditation, patient safety and continuous quality improvement. You will coordinate policy maintenance, ensure alignment with regulatory standards and provide oversight across the organisation.

You will work with clinicians and managers, lead document control, and contribute to a culture of safety and quality. The role is based at Warrnambool Campus with part-time hours and a pro rata salary.

Qualifications

• Minimum three years of experience in a healthcare setting.
• Knowledge of quality improvement, clinical governance, patient safety, and accreditation frameworks.
• Strong written and verbal communication for engagement with clinicians and multidisciplinary teams.

Responsibilities

• Coordinate, maintain and continually enhance the policy and procedure framework.
• Support governance, accreditation and quality improvement outcomes.
• Engage stakeholders and provide system oversight across the organisation.

Skills

Quality improvement

Clinical governance

Patient safety

Accreditation frameworks

Stakeholder engagement

Document control systems

Tools

Document control systems

Job description

Quality Coordinator- Policies and Procedures

Make a meaningful impact on patient care and clinical excellence at South West Healthcare. As a Quality Coordinator - Policies, you will play a key role in supporting clinical governance, accreditation, patient safety, and continuous quality improvement initiatives across the organisation.

Position overview

• Employment Type: Part time (64 hours per fortnight), Fixed Term position
• Tenure: 30 November 2026 - 28 November 2027
• Location: Warrnambool Campus
• Classification: Administration Grade 5
• Salary Range: $96,570.76 - $106,759.12 pro rata, plus superannuation

About the role

The Quality Coordinator - Policies works collaboratively within the Quality and Risk team to promote a culture of safety, quality, and continuous improvement across South West Healthcare (SWH). The role is responsible for the coordination, maintenance, and continual enhancement of SWH's policy and procedure framework, ensuring documents remain current, compliant, accessible, and aligned with legislative, regulatory, and organisational requirements. Through effective stakeholder engagement and system oversight, the position supports organisational governance, accreditation, and quality improvement outcomes.

What you bring

As the Quality Coordinator - Policies, you will bring a minimum of three years' experience in a healthcare setting, along with demonstrated knowledge of quality improvement, clinical governance, patient safety, and accreditation frameworks. You will have highly developed written and verbal communication skills, enabling you to engage effectively with clinicians, managers, and multidisciplinary teams across the organisation.

You will be experienced in reviewing, developing, and maintaining policies, procedures, and guidelines, ensuring they align with legislative requirements, evidence-based practice, clinical governance standards, and other relevant regulatory standards. Your ability to collaborate with clinical subject matter experts will support the delivery of a consistent, efficient, and safe policy framework.

Strong organisational skills, attention to detail, and the ability to manage document control systems are essential, as is your commitment to continuous improvement and supporting a culture of quality and safety across South West Healthcare.

What we offer

You will enjoy benefits such as:

• Excellent salary packaging options including meals & entertainment, novated leasing and additional superannuation contributions
• Internal and external professional development opportunities
• A range of internal development opportunities focusing on personal development such as resilience and mentoring workshops and comprehensive leadership programs
• Excellent terms and conditions of employment

Who we are

As an organisation SWH prides themselves on their values; Care, Respect, Excellence, Integrity and Leadership and their overall dedication to the local community. Learn more about SWH here.

SWH is the largest health service in South West Victoria, providing acute, mental health, rehabilitation, and aged care together with an extensive range of primary and community health services across the South West catchment. SWH is the lead agency for the South West Local Health Service Network, presenting an exciting opportunity for SWH to provide strong leadership and support across the entire region. With a population of 39,000 and a catchment of 100,000 Warrnambool is the regional centre to Victoria's Great South Coast.

To learn about the vibrant town and region please visit: http://www.warrnambool.com/

Employment Terms and Conditions will be in line with the Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2025-2027.

The successful applicant will be required to be eligible for and undergo the following:

• Police Record Check
• Employee Working with Children's Check, where required
• Current Immunisation status

South West Healthcare is an Equal Opportunities employer and commits to Inclusion, Diversity & Equity by providing a trusting workplace that is safe, respectful and inclusive of all individuals, and that our workplaces reflect the diversity of the communities in which we operate. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community. We are committed to The Child Safe Standards, which aim to protect children and young people.

Note: If you experience any difficulties using this website or require assistance at any stage of the recruitment process, please email: **************@swh.net.au