Quality Coordinator

Ampcontrol; Newcastle-Maitland; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Paid parental leave

Salary packaging options

Purchased leave

Discounted private health care

Wellbeing programs

Education assistance & career support

Job summary

Ampcontrol is seeking a Quality Coordinator to ensure quality systems, processes and governance are applied consistently and improved to serve customers. You will partner with operational leaders to support customer and internal quality concerns and strengthen quality capability across the business.

This hands-on role requires strong interpersonal skills and technical knowledge of quality systems, with involvement across manufacturing, field service, project management, engineering, and

Qualifications

• Detail‑oriented and people‑centric with experience in quality systems governance.
• Experience in regulated environments or manufacturing.
• Experience supporting root cause investigations and corrective actions.

Responsibilities

• Maintain and support Quality Management Systems ensuring alignment with corporate, legislative and certification requirements.
• Coordinate and manage certifications including surveillance and recertification activities.
• Support system governance, document control and process improvements.
• Facilitate responses to customer and internal quality concerns, manage investigations and CAPAs.
• Work with leaders to drive quality compliance and continuous improvement.
• Coordinate internal and assist with external audits, tracking actions to closure.
• Build relationships across the business to influence outcomes.

Skills

Quality systems

Interpersonal skills

Communication

Root cause analysis

Auditing

Education

Internal Auditor certification

Tools

QMS / document control system

Job description

The Quality Coordinator plays a critical role in ensuring Ampcontrol’s quality systems, processes and governance frameworks are consistently applied and continually improved to serve our customers better.You will work closely with operational leaders and teams to support responses to customer and internal quality concerns, maintain quality assurance activities, certifications, and strengthen quality capability across the business.

This is a hands‑on coordination role, requiring strong interpersonal skills, sound technical knowledge of quality systems, and the ability to work collaboratively across multiple stakeholders.

Depending on your experience and expertise you may support a range of diverse operations that include manufacturing, field service, project management, engineering, Ex manufacture/repair /overhaul and NATA calibration laboratories.

Key Responsibilities

• Maintain and support business Quality Management Systems, ensuring alignment with corporate, legislative and certification requirements
• Coordinate and manage business certifications, including preparation, surveillance and recertification activities
• Support systems, process and governance activities, including document control and system improvements
• Facilitate and support responses to customer and internal quality concerns, including managing investigations, identifying root causes, and coordinating corrective and preventive actions
• Work with leaders and teams to drive quality compliance and continuous improvement initiatives
• Coordinate internal audits and support external audits, tracking actions through to closure
• Build strong working relationships across the business and influencing outcomes
• Capture, analyse and report quality data to support informed decision‑making
• Promote a proactive, practical quality culture through engagement and collaboration

About You

You are a detail‑oriented and people‑centric person who enjoys working closely with operational teams. You have strong interpersonal and communication skills, with the ability to influence and build trust. Through either operational experience or previous quality roles you bring an understanding of quality systems and how they are built and maintained from any one of the following industries:

• Hazardous area equipment manufacture/repair/overhaul
• Manufacturing
• Field Service
• Project Management
• Construction
• NATA calibration or testing laboratories
• Engineering/Research and Development

Nice to have:

• Internal Auditor qualification or experience
• Proven experience working with quality standards
• Experience conducting or supporting root cause investigations
• Experience supporting or coordinating quality systems in an operational or regulated environment

Employee Benefits

At Ampcontrol, we believe great work deserves great rewards. When you join us, you’ll have access to a wide range of benefits designed to support your wellbeing, lifestyle, and career growth, including:

• Paid parental leave
• Salary packaging options
• Purchased leave for improved work‑life balance
• Discounted private health care
• Wellbeing programs and employee discounts
• Education assistance and career development support

Learn more about what it’s like to work at Ampcontrol by visiting www.ampcontrolgroup.com

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