Quality & Compliance Lead

Coolon LED Lighting; Melbourne; On-site; AUD 140,000 - 190,000; Full time

Job summary

Coolon LED Lighting is seeking a senior Quality & Compliance Lead to drive quality systems, risk management and compliance governance across the organisation. You will lead ISO 9001 processes, internal and external audits, and continously improve product quality in collaboration with Engineering, Manufacturing and Supply Chain.

This hands-on leadership role requires strong problem-solving on the factory floor, experience with product certification (IECEx, CE, UL preferred), and a passion for

Qualifications

• Engineering degree or equivalent in a technical discipline.
• Proven leadership in Quality, QA, quality systems or compliance within manufacturing/engineering.
• Strong knowledge of ISO 9001 and internal/external audit processes.

Responsibilities

• Lead and continuously improve the Quality Management System (ISO 9001) and governance.
• Plan, lead internal audits, coordinate external audits, close findings.
• Investigate nonconformances and customer complaints; perform root-cause analysis.
• Establish quality metrics; identify trends and drive improvement initiatives.
• Collaborate with Manufacturing and Engineering to strengthen process control.
• Drive supplier quality improvements and address recurring issues.
• Maintain document control, change control, risk management and traceability.
• Support quality planning for new products, including design reviews and release.
• Coordinate testing and certification activities with labs and authorities.
• Monitor regulatory changes and translate into actionable engineering steps.
• Provide training to promote quality culture.

Skills

Quality Management System

ISO 9001

Audits

Root Cause Analysis

Regulatory Compliance

Cross-functional Collaboration

Documentation Control

Risk Management

Supplier Quality

Lean / Six Sigma

Education

Engineering qualification

Tools

Quality management software

ERP systems

Job description

Coolon is an Australian manufacturer of industrial, infrastructure, emergency, hazardous-area and smart lighting solutions. Our products are deployed in some of the world's most demanding environments, including mining and industrial facilities, critical infrastructure, public spaces and architectural projects.

At our core, we combine advanced electronic engineering with robust manufacturing to create lighting systems built for safety, reliability and long-term performance. We take immense pride in the durability and premium quality of our products, from initial concept through to final deployment.

As we continue to grow in Australia and international markets, we are seeking an experienced Quality & Compliance Lead to strengthen our quality systems, drive continual improvement, and ensure quality and compliance requirements are embedded across the organisation.

The Opportunity

This is a senior, hands-on leadership role responsible for quality assurance, quality systems and compliance governance across Coolon.

Working closely with Engineering, Manufacturing, Product Management, Supply Chain and Quality, you will lead the development and improvement of systems that support consistent product quality, effective risk management and reliable compliance outcomes. You will be comfortable moving between high-level system improvement and practical problem-solving on the factory floor, with suppliers and within product development teams.

Quality and compliance form the core of this role, with product safety and certification forming an important part of the overall responsibilities. Prior product certification experience is highly regarded; however, you will also have the opportunity to further develop your technical expertise in specialised areas, including hazardous-area certification.

Your leadership will help ensure Coolon continues to deliver innovative, reliable products that meet the expectations of our customers, regulators and global markets.

Key Responsibilities

Lead, maintain and continuously improve Coolon’s Quality Management System, including ISO 9001 processes, procedures, records and governance.

Plan and lead internal audits, coordinate external audits, and ensure findings and corrective actions are effectively addressed and closed.

Lead investigations into nonconformances, quality issues and customer complaints, including root-cause analysis, corrective actions and effectiveness reviews.

Establish and monitor meaningful quality metrics, identify trends and drive practical improvement initiatives across the business.

Work closely with Manufacturing and Engineering to strengthen process control, product quality, inspection requirements and release criteria.

Drive supplier quality improvement by monitoring performance, managing nonconformances and corrective actions, and addressing recurring quality issues.

Maintain effective document control, change control, risk management and traceability across relevant business and product processes.

Support quality planning for new products and product changes, including design reviews, verification and validation, test records and release documentation.

Maintain product compliance systems and records, and coordinate testing and certification activities with Engineering, external laboratories and certification bodies as required.

Monitor relevant standards and regulatory changes and translate requirements into practical actions for Engineering and Manufacturing.

Provide guidance and training to promote a strong and consistent quality and compliance culture throughout the organisation.

Skills & Experience

A relevant tertiary qualification in Engineering, Manufacturing, Science or a related technical discipline.

Demonstrated experience in a Quality, Quality Assurance, Quality Systems or Compliance leadership role within a manufacturing, engineering or technical environment.

Strong practical knowledge of ISO 9001 Quality Management Systems, including internal audits and external certification, customer and regulatory audit processes.

Demonstrated experience managing nonconformances, root-cause investigations, corrective actions and continual improvement.

Sound understanding of document control, change control, risk management and process governance.

Experience working collaboratively across Manufacturing, Engineering, Supply Chain and other cross-functional teams.

Ability to interpret technical and regulatory requirements, analyse issues and implement practical, sustainable improvements.

Strong written communication, technical documentation and stakeholder-management skills.

Highly Regarded

Experience in several of the following areas will be highly regarded:

Working with regulatory authorities, external testing laboratories and certification bodies.

Experience managing product certification activities from development through to market release.

Supplier quality, supplier audits and supplier development.

Structured problem-solving and quality methodologies such as 8D, FMEA, 5 Whys, Lean or Six Sigma.

Product verification and validation or ISO 17025 laboratory environments.

ERP-based quality systems and manufacturing-quality data analysis.

International approval frameworks such as RCM, CE, UL and EMC.

Hazardous-area products and certification, including IECEx, ATEX, UL844 or IEC 60079.

Connected products, wireless technologies, industrial IoT, DALI, D4i or Zhaga.

Why Join Coolon?

Join a company where engineering, manufacturing quality and continual improvement genuinely drive the business.

At Coolon, you will work with multidisciplinary teams to improve the systems and processes behind products used in demanding industrial, infrastructure and critical-environment applications around the world.

As our Quality & Compliance Lead, you will have the autonomy to make meaningful improvements across quality systems, manufacturing processes, supplier performance and product-development governance. You will also have the opportunity to build on your existing expertise and further develop your capability in product compliance and international certification.

If you are a practical, improvement-focused quality professional who enjoys solving problems, strengthening systems and helping teams deliver consistently high-quality products, we would like to hear from you.