Quality Coordinator

Ampcontrol; Sydney; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Paid parental leave

Salary packaging options

Purchased leave

Discounted private health care

Wellbeing programs

Education assistance and career dev

Job summary

Ampcontrol is seeking a Quality Coordinator to strengthen our quality systems and governance frameworks. You will work with operational leaders to support customer and internal quality concerns, maintain QA activities, and advance certification programs.

This hands-on role requires strong interpersonal skills, technical QA knowledge, and the ability to collaborate across multiple stakeholders and functions.

Qualifications

• Strong understanding of quality management systems and governance frameworks.
• Experience supporting certifications and audits.
• Ability to coordinate investigations and drive corrective actions.

Responsibilities

• Maintain and support Quality Management Systems aligned to corporate and certification requirements.
• Coordinate certifications, surveillance and recertification activities.
• Support governance activities and document control.
• Facilitate responses to customer and internal quality concerns and coordinate corrective actions.
• Work with leaders to drive quality compliance and continuous improvement initiatives.
• Coordinate internal and support external audits, tracking actions to closure.
• Build cross-functional relationships to influence outcomes.
• Capture, analyse and report quality data for informed decisions.
• Promote proactive quality culture through engagement and collaboration.

Skills

Quality management

Auditing

Stakeholder engagement

Documentation control

Continuous improvement

Education

Quality/Engineering degree or diploma

Tools

Document control software

Quality management systems (QMS)

Job description

The Quality Coordinator plays a critical role in ensuring Ampcontrol’s quality systems, processes and governance frameworks are consistently applied and continually improved to serve our customers better.You will work closely with operational leaders and teams to support responses to customer and internal quality concerns, maintain quality assurance activities, certifications, and strengthen quality capability across the business.

This is a hands‑on coordination role, requiring strong interpersonal skills, sound technical knowledge of quality systems, and the ability to work collaboratively across multiple stakeholders.

Depending on your experience and expertise you may support a range of diverse operations that include manufacturing, field service, project management, engineering, Ex manufacture/repair /overhaul and NATA calibration laboratories.

Key Responsibilities

• Maintain and support business Quality Management Systems, ensuring alignment with corporate, legislative and certification requirements
• Coordinate and manage business certifications, including preparation, surveillance and recertification activities
• Support systems, process and governance activities, including document control and system improvements
• Facilitate and support responses to customer and internal quality concerns, including managing investigations, identifying root causes, and coordinating corrective and preventive actions
• Work with leaders and teams to drive quality compliance and continuous improvement initiatives
• Coordinate internal audits and support external audits, tracking actions through to closure
• Build strong working relationships across the business and influencing outcomes
• Capture, analyse and report quality data to support informed decision‑making
• Promote a proactive, practical quality culture through engagement and collaboration

About You

You are a detail‑oriented and people‑centric person who enjoys working closely with operational teams. You have strong interpersonal and communication skills, with the ability to influence and build trust. Through either operational experience or previous quality roles you bring an understanding of quality systems and how they are built and maintained from any one of the following industries:

• Hazardous area equipment manufacture/repair/overhaul
• Manufacturing
• Field Service
• Project Management
• Construction
• NATA calibration or testing laboratories
• Engineering/Research and Development

Nice to have:

• Internal Auditor qualification or experience
• Proven experience working with quality standards
• Experience conducting or supporting root cause investigations
• Experience supporting or coordinating quality systems in an operational or regulated environment

Employee Benefits

At Ampcontrol, we believe great work deserves great rewards. When you join us, you’ll have access to a wide range of benefits designed to support your wellbeing, lifestyle, and career growth, including:

• Paid parental leave
• Salary packaging options
• Purchased leave for improved work‑life balance
• Discounted private health care
• Wellbeing programs and employee discounts
• Education assistance and career development support

Learn more about what it’s like to work at Ampcontrol by visiting www.ampcontrolgroup.com

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