Quality, Compliance And Reporting Officer

South Coast Medical Service Aboriginal Corporation; Nowra; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible work arrangements

Ongoing professional development and培训

Employee assistance program

Salary packaging (NFP)

Job summary

South Coast Medical Service Aboriginal Corporation is seeking a Quality and Compliance Officer in Nowra to join the Quality, Compliance and Reporting team. The role focuses on maintaining an integrated quality and compliance system and coordinating accreditations while supporting WHS compliance and continuous improvement.

Applicants should have relevant tertiary qualifications with at least two years in a similar role, experience with accreditation processes, strong data analysis and reporting

Qualifications

• Two years’ experience in a similar quality/compliance role.
• Experience with accreditation processes.
• Demonstrated computer proficiency including Microsoft Office and data management systems.
• Ability to learn data analysis and reporting programs.
• Strong verbal, written and interpersonal communication skills.
• Excellent planning and time management skills.
• Understanding of quality and risk management principles and continuous improvement.
• Ability to analyse information and interpret statistics to identify trends.
• Current Working with Children Check and National Police Check.
• Current Drivers Licence.

Responsibilities

• Coordinate and facilitate service accreditations.
• Support compliance with work health and safety legislation.
• Establish and maintain a quality and compliance management system.
• Analyse information and interpret statistical data to identify trends.
• Contribute to auditing and continuous improvement.

Skills

Verbal communication

Written communication

Interpersonal skills

Report writing

Active listening

Education

Tertiary qualifications

Tools

SharePoint Online

Microsoft Office

Job description

South Coast Medical Service Aboriginal Corporation – Nowra NSW

South Coast Medical Service Aboriginal Corporation is a not-for-profit Aboriginal Community Controlled Health Organisation, providing Health and Wellbeing and relevant services to the Aboriginal and Torres Strait Islander people in the Shoalhaven area.

THE ROLE

The Quality and Compliance Officer works within the Quality, Compliance and Reporting team and in consultation with staff across all SCMSAC Sections/Programs, to establish and maintain an integrated quality and compliance management system.

The role is responsible for coordinating and facilitating service accreditations and supporting compliance with work health and safety legislation, with a strong focus on continuous improvement.

Please note that applications for this position will close at 5pm on Thursday 12th November 2026.

ESSENTIAL CRITERIA:

Relevant tertiary qualifications, with a minimum of two years’ experience in a similar role.

Experience with accreditation processes

Demonstrated computer proficiency, including the use of all Microsoft Office applications and client record and data management systems.

Ability to learn new technology including data analysis and reporting programs.

Strong verbal, written and interpersonal communication skills, including report writing and active listening.

Excellent planning and time management skills.

Sound understanding of quality and risk management principles, frameworks and methodologies, including auditing and continuous improvement.

Ability to analyse information and interpret statistical data to identify trends and resolve issues.

Demonstrated computer proficiency, including the use of all Microsoft Office applications and client record and data management systems.

Strong verbal, written and interpersonal communication skills, including report writing and active listening.

Current Working with Children Check and National Police Check.

Current Drivers Licence.

DESIRABLE CRITERIA:

Experience with SharePoint Online, including creating/editing pages and creating lists/workflows

Auditing experience

Preferred applicants will also be required to undergo a National Police Check and obtain a new paid employee Working with Children Check (as required by the Act) prior to appointment with South Coast Medical Service Aboriginal Corporation.

Salary will be in accordance with the South Coast Medical Service Aboriginal Corporation Enterprise Agreement.

Why Join Us?

At SCMSAC, you'll be part of a culturally safe and inclusive workplace where your contribution truly matters.
We're a values-driven team creating real impact in our communities. We offer:

Generous employment conditions, competitive rates, and access to salary packaging.

Ongoing career development, education, and training.

A collaborative, respectful, and inclusive team environment where you can thrive.

Strong team values and community impact.

Opportunities for professional growth.

A welcoming environment that supports Aboriginal and Torres Strait Islander applicants.

benefits and perks

Flexible Work arrangements.

Paid Christmas shutdown period in addition to standard leave entitlements.

Take advantage of up to $15,900 in tax-free income through salary packaging (NFP benefit).

Ongoing training, support, and career advancement opportunities.

Opportunity to work within a supportive, dedicated team.

Ongoing professional development and training.

Access to a free Employee Assistance Program with confidential support for mental, emotional, financial, and physical wellbeing.

Our Mission & Vision

South Coast Medical Service Aboriginal Corporation is a Non-Government (NGO), Not for Profit (NFP) Aboriginal Community Controlled Health Organisation (ACCHO) providing health, wellbeing, and family support services to communities in the Illawarra, Shoalhaven, Far South Coast and Goulburn areas. Our vision is to support a thriving community enjoying spiritual, cultural, physical, social and emotional wellbeing, nurtured by strong families, empowered to determine their own futures and benefiting from a deep connection to culture.

Our Values

Deliver excellence through quality service provision, collaboration and measuring outcomes.

Be passionate, caring and respectful in everything that we do.

Be a socially responsible, culturally supportive presence in each of our communities.

Be creative and flexible in our responses to community needs, listen and learn so that we can do things better.

Deliver quality evidence-based services with financial integrity to achieve sustainability & measurable outcomes.

Contribute to shared learning through research and partnerships.