Quality Assurance and Accreditation Lead - SESLHD MHS

NSW Health; Sydney; On-site; AUD 138,000 - 156,000; Full time

Benefits offered by this job

Salary packaging options

Meal & entertainment benefits

Novated Leasing

Discounted Private Health Insurance

Up to 12 days off per year

Learning and development opportunities

Employee Assistance Program

Job summary

NSW Health’s SESLHD Mental Health Service is seeking a proactive Quality Assurance and Accreditation Lead to oversee quality management across regulatory, accreditation, and safety standards. You will lead staff, align practices with evidence-based care, and foster strong stakeholder relationships within SESLHD.

The role is based at Kogarah, with travel to other SESLHD sites, 38-hour weeks, temporary full-time appointment through October 2027.

Qualifications

• Qualifications in health management or quality auditing or equivalent.
• Strong leadership to drive compliance and quality improvement across complex services.
• Extensive knowledge of national standards quality assurance, quality improvement and safety systems.
• Excellent verbal and written communication, interpersonal, negotiation and influencing skills.
• Ability to develop and maintain relationships with senior management and stakeholders.
• Experience planning and evaluating at strategic and service levels in a high-volume environment.
• Current driver’s licence and willingness to travel.

Responsibilities

• Inspire and support staff to deliver best clinical care through robust quality management.
• Ensure quality and standards meet regulatory, accreditation and quality requirements.
• Build and maintain strong stakeholder relationships within SESLHD and across Mental Health Service.
• Travel to SESLHD sites as required and coordinate travel schedules.

Skills

Leadership

Quality management

Regulatory compliance

Communication

Analytical thinking

Stakeholder engagement

Strategic planning

Driver's licence

Education

Relevant tertiary qualifications in health management or quality auditing or equivalent

Job description

Quality Assurance and Accreditation Lead - SESLHD MHS

Quality Assurance and Accreditation Lead, Health Service Manager Level 3 - South Eastern Sydney Local Health District Mental Health Service

Employment Type: Temporary Full Time (through to October 2027)

Position Classification: Health Manager Level 3

Remuneration: $137,525.00 - $156,231.00 per annum, plus superannuation

Hours Per Week: 38

Requisition ID: REQ696672

Location: Kogarah, Sydney

The SESLHD Mental Health Service is a specialised clinical service, providing care to a local population of over 930,000 residents in the Sydney metropolitan area. We provide care within both hospital and community settings to support people living with mental illness at times when acute intervention is needed, or to remain well in their community and lead their own recovery.

Learn more about us here: South Eastern Sydney Local Health District

The Role

The South Eastern Sydney Local Health District (SESLHD) Mental Health Service is seeking an energetic, professional, results-oriented and self-motivated individual to inspire and support staff to deliver best clinical care through robust quality management. This role ensures the quality and standards of care of all service areas meet compliance requirements across regulatory, accreditation and quality standards, and are underpinned by contemporary evidence-based practice. The position builds and maintains strong stakeholder relationships within the Mental Health Service and across SESLHD more broadly.

Where you'll be working

You will be based at SESLHD MHS, Kogarah - on the St George Hospital campus Kogarah.

Travel to other SESLHD sites is required.

Additional Benefits

• Financial benefits - Salary packaging options- Up to $9K for living expenses, $2.6K meal & entertainment, and Novated Leasing. Discounted Private Health Insurance.
• Work-life balance - Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
• Professional growth - Learning and development opportunities, including in-house training with RTO My Health Learning.
• Health & Wellbeing - Discounted gym memberships with aFitness Passport and Employee Assistance Program (EAP) for employees and family members.

Selection Criteria

• Relevant tertiary qualifications in health management or quality auditing and business compliance or relevant equivalent work experience, or a combination of study and work experience.
• Demonstrated strong leadership skills to facilitate and deliver compliance, to influence workplace culture, and champion continuous quality improvement and robust processes.
• Extensive knowledge of contemporary issues in relation to National Standards quality assurance, quality improvement and safety systems.
• Demonstrated high level verbal and written communication, interpersonal, negotiation and influencing skills.
• Demonstrated high level analytical and problem-solving skills including the ability to provide authoritative advice and recommendations across a large and complex organisation.
• Demonstrated ability to develop and maintain effective working relationships with senior management, and other key stakeholders.
• Demonstrated experience in planning and evaluation at strategic and service levels in a high-volume dynamic work environment.
• Current driver’s licence (with a willingness to travel in accordance with the demands of the position).

Our values and commitment to diversity

Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, education and socio-economic status. We welcome applications from Aboriginal and Torres Strait Islander candidates and people with different abilities. Read about our Diversity, Inclusion and Belonging Strategy for more information.

Reasonable Adjustments

NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email ***************@health.nsw.gov.au and let us know.

Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required. Please visit the SESLHD Disability Recruitment page for more information.

Information for applicants

• An eligibility list may be created for future Temporary Full Time positions
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing
• Applicants will be assessed against the essential requirements and selection criteria contained within the position description
• Recommended applicants will be reviewed or compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination Against Specific Diseases for all positions prior to offer.
• We do have an Aboriginal Workforce Team that can also provide support (***************@health.nsw.gov.au) and for additional information please visit our Stepping Up Website