Quality Assurance Officer

NW Professional Services; Sydney; On-site; AUD 66,000 - 76,000; Full time

Benefits offered by this job

Superannuation

Job summary

NW Professional ServicesPartnering with a well-established Australian food manufacturer seeks a Quality Coordinator for Moorebank site. You will drive food safety, QA, and continuous improvement across production, collaborating with operations and technical teams.

You’ll lead HACCP activities, coordinate audits, manage quality systems, and address non-conformances while training site personnel and promoting a proactive quality culture on the factory floor.

Qualifications

• Degree in Food Science or related discipline; HACCP training and strong understanding of food safety principles.
• Solid knowledge of GFSI standards and food safety compliance.
• Experience with BRC and major retailer audits.
• Strong experience managing Quality Management Systems and internal audits.

Responsibilities

• Champion food safety and quality culture across the site.
• Lead the HACCP team, including validation, verification and reviews.
• Coordinate external audits (HACCP, BRC, major retailers).
• Manage internal GMP and quality auditing programs.
• Maintain and improve Quality Management Systems and document control.
• Lead corrective actions and root cause analysis.
• Investigate customer complaints and foreign matter incidents.
• Monitor product specs, materials and processes.
• Coordinate traceability testing, recalls and withdrawals.
• Develop allergen management plans and cleaning schedules.
• Support new product development and continuous improvement.
• Deliver quality and food safety training to site personnel.
• Collaborate with operations to improve outcomes.

Skills

HACCP training

GFSI knowledge

Audit management

Stakeholder management

Quality systems

Communication skills

Education

Food Science degree

Job description

NW Professional is partnering with a well-established Australian food manufacturing business with an extensive portfolio of household food brands and a strong reputation for quality, innovation and operational excellence. An exciting opportunity is available for an experienced Quality Coordinator to join the site quality team and play a key role in driving food safety, quality assurance and continuous improvement across its manufacturing operations in Moorebank.

Reporting to the Quality Manager, you will work closely with production, operations, supply chain and technical teams to maintain high quality standards, strengthen food safety practices and ensure compliance with industry and customer requirements. This is a hands‑on role suited to someone who enjoys being visible on the factory floor, influencing quality culture and taking ownership of quality systems and processes.

About the Role

Key responsibilities will include:

• -Championing food safety and quality culture across the site
• -Leading the site s HACCP team, including validation, verification and regular reviews
• -Coordinating external certification audits, including HACCP, BRC and major retailer standards
• -Managing internal GMP and quality auditing programs
• -Maintaining and improving Quality Management Systems, procedures and document control
• -Managing non-conformances, corrective actions, root cause analysis and preventative measures
• -Investigating customer complaints, product issues and foreign matter incidents
• -Monitoring product specifications, raw materials, finished products and production processes
• -Coordinating traceability testing, product withdrawals and recall procedures
• -Developing and maintaining allergen management plans and site cleaning schedules
• -Supporting new product development and continuous improvement initiatives
• -Delivering quality and food safety training to site personnel
• -Working collaboratively with production and operational leaders to improve quality outcomes

About You

You are a proactive quality professional with experience in food manufacturing and a genuine passion for maintaining high standards across a production environment.

To be successful, you will ideally bring:

• -Previous experience in a Quality Coordinator or Senior QA position within food manufacturing.
• -A degree in Food Science or a related discipline. HACCP training and a strong understanding of food safety principles
• -Sound knowledge of GFSI standards and food safety compliance
• -Experience with BRC, HACCP and major retail customer audit requirements
• -Strong experience managing Quality Management Systems
• -Internal auditing experience and the ability to drive corrective actions
• -Excellent stakeholder management and communication skills
• -The confidence to influence operational teams and drive positive behavioural change

Why Consider This Opportunity?

• -Join a recognised Australian food manufacturing business.
• -Take ownership of meaningful quality and food safety initiatives
• -Partner with experienced operational and technical leaders
• -Play an important role in continuous improvement and site performance
• -Competitive hourly rate of $48-$55 + super.