Quality Assurance Coordinator

Sharp and Carter; Melbourne; On-site; AUD 70,000 - 100,000; Full time

Job summary

Sharp and Carter is seeking a Quality Assurance Coordinator for their Melbourne manufacturing site. The role focuses on maintaining and improving food safety and quality across operations, with hands-on collaboration with production teams and retailers.

You will manage audits, documentation, and supplier quality processes while driving continuous improvement and product compliance with FSANZ and retailer standards.

Qualifications

• Bachelor’s degree in Food Science, Food Technology, or related discipline.
• 3+ years in food manufacturing QA or compliance.
• Strong HACCP, SQF, GMP knowledge and food safety standards.
• Experience managing retailer requirements and quality systems.
• Ability to lead audits, investigations, and CAPAs.

Responsibilities

• Maintain and improve food safety and quality systems (HACCP, SQF, GMP).
• Manage retailer specifications and compliance documentation.
• Lead customer complaint investigations and non-conformances.
• Support internal and third-party audits and traceability processes.
• Drive continuous improvement in quality and compliance.

Education

Bachelor's degree in Food Science/Technology

Tools

Coles/Woolworths/ALDI portals

Job description

About the Company

Our client is a growing Australian food manufacturer specialising in high-quality ready-to-eat products supplied across retail and foodservice channels. The business has built a strong reputation for delivering premium products while maintaining a strong focus on food safety, quality, and customer satisfaction.

With a continued focus on quality excellence and operational improvement, they are seeking a Quality Assurance Coordinator to join their team and support site quality systems and compliance activities.

About the Role

The Quality Assurance Coordinator will play a key role in maintaining and improving food safety and quality standards across the manufacturing site. This is a hands-on role requiring someone who is comfortable working closely with production teams, managing retailer requirements, and driving continuous improvement initiatives.

Key responsibilities include:

• Maintaining and improving food safety and quality systems including HACCP, SQF, and GMP
• Managing retailer specifications, documentation, and compliance requirements
• Supporting Coles, Woolworths, ALDI, and customer compliance systems
• Leading customer complaint investigations and non-conformance management
• Conducting quality checks and providing a strong QA presence on the production floor
• Supporting internal, customer, and third-party audits
• Ensuring compliance with FSANZ and customer standards
• Managing traceability processes, supplier approvals, and mock recall activities
• Conducting sensory evaluations and product quality assessments
• Maintaining accurate quality documentation, records, and specifications
• Supporting continuous improvement initiatives across quality and compliance
• Assisting with new product development activities and technical requirements

This is an excellent opportunity for a quality professional who enjoys a hands-on manufacturing environment and wants genuine ownership across food safety, compliance, and quality outcomes.

Skills & Experience

To be successful in this role, you will have:

• Bachelor's degree in Food Science, Food Technology, or related discipline
• 3+ years' experience within food manufacturing quality assurance or compliance
• Strong understanding of HACCP, SQF, GMP, and food safety standards
• Experience managing retailer requirements and quality systems
• Exposure to major retailer portals and specifications (Coles, Woolworths, ALDI highly regarded)
• Experience managing complaints, non-conformances, audits, and corrective actions
• Strong attention to detail with a practical, solutions-focused mindset
• Ability to work autonomously and take ownership of quality outcomes
• Strong communication skills with the ability to influence production teams and stakeholders
• Flexible approach with the ability to manage competing priorities in a fast-paced environment