Quality Coordinator

Sharp & Carter; Sydney; On-site; AUD 80,000 - 110,000; Full time

Job summary

Sharp & Carter is seeking a QA Coordinator for their Australian food manufacturing site. The role covers the full spectrum of food safety, quality, and compliance programs, collaborating with operations, warehouse, procurement, and the broader quality team.

Key responsibilities include managing certification programs, import compliance, supplier assurance, audits, and customer standards, as well as allergen management, traceability, and training across the site.

Qualifications

• Experience in a QA Coordinator or similar food quality role, ideally within food manufacturing.
• Strong working knowledge of HACCP and SQF.
• Experience managing import permits and import compliance requirements.
• Experience coordinating internal and external audits, including certification and customer audits.
• Experience managing supplier approval and vendor assurance programs.
• Sound knowledge of allergen management, traceability and mock recall processes.
• Experience managing complaints and corrective actions through to close-out.
• Strong attention to detail and record-keeping.
• Confident communicator able to train and influence operational teams.
• Organised and proactive, able to juggle multiple programs with minimal supervision.

Responsibilities

• Manage site quality programs and maintain food safety compliance.
• Coordinate certification, audits, and regulatory and retailer standards.
• Oversee import permits and biosecurity compliance for imported products.
• Lead supplier approval and vendor assurance activities with suppliers.
• Coordinate internal audits, verification programs and NCRs.
• Manage customer complaints through to root cause and close-out.
• Oversee allergen management, GMP, hygiene, and site food security.
• Coordinate pest control, calibration and testing programs.
• Maintain document control and quality records.
• Run traceability programs and mock recalls.
• Ensure receival and dispatch compliance and assist labeling compliance.
• Deliver quality and food safety training across the site.
• Report quality KPIs to drive continuous improvement.

Skills

QA coordination

HACCP

SQF

Import compliance

Audits management

Supplier assurance

Allergen management

Traceability

Mock recall

Complaints & CAPA

Document control

Training & coaching

KPIs & reporting

Job description

About the Company

Our client is an established Australian food manufacturer, producing and distributing quality food products for retail, foodservice and export customers.

With a strong focus on food safety, product quality and supplier partnerships, the business is committed to maintaining high standards and driving continuous improvement across its operations.

About the Role

The QA Coordinator will manage, maintain and coordinate the site’s food safety, quality and compliance programs. This is a broad, hands‑on role covering certification, import compliance, supplier assurance and day-to-day quality operations, working closely with operations, warehouse, procurement and the wider quality team.

Key responsibilities include:

• Managing site certification programs including SQF, HACCP, FICA, regulatory audits and retailer/customer standards
• Coordinating import permits and ensuring imported products meet biosecurity and regulatory requirements
• Managing vendor assurance programs, including SMETA coordination with suppliers
• Coordinating internal audits, verification programs and corrective actions (NCRs)
• Managing customer complaints through to root cause and close-out
• Overseeing allergen management, cleaning and hygiene, GMP and site food security
• Coordinating pest control, calibration and testing programs
• Maintaining document control and management of quality records
• Running traceability programs and mock recalls
• Ensuring receival and dispatch compliance
• Supporting artwork and labelling compliance
• Delivering quality and food safety training across the site
• Reporting and trending quality KPIs to drive continuous improvement

This is an excellent opportunity for a QA professional who enjoys variety, wants genuine ownership of site quality programs, and is looking to make a tangible impact within a growing food manufacturing business.

Skills & Experience

To be successful in this role, you will have:

• Experience in a QA Coordinator or similar food quality role, ideally within food manufacturing
• Strong working knowledge of HACCP and SQF
• Experience managing import permits and import compliance requirements
• Experience coordinating internal and external audits, including certification and customer audits
• Experience managing supplier approval and vendor assurance programs
• Sound knowledge of allergen management, traceability and mock recall processes
• Experience managing complaints and corrective actions through to close-out
• Strong attention to detail and record-keeping
• Confident communicator able to train and influence operational teams
• Organised and proactive, able to juggle multiple programs with minimal supervision