Quality Assurance Manager

Osborne Richardson; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Senior leadership role

Support from national quality function

Job summary

Osborne Richardson is partnering with a well-established Australian food manufacturer to appoint a Site Quality Assurance Manager for its Greenacre facility. You will lead a QA team on the factory floor, owning quality, food safety and regulatory compliance across the site.

You’ll report to the GM Quality and drive audits, CAPA, and continuous improvement in collaboration with Production, Planning and NPD. This senior role offers ownership and a clear leadership path.

Qualifications

• Diploma or degree in Food Science or related field.
• At least 3 years’ quality experience in food manufacturing, including team leadership.
• Strong knowledge of food safety regulations, HACCP, GMP and quality documentation.
• Confident leading audits and investigations.
• Practical, commercial problem solving with attention to detail.
• Credible leader who builds trust and upholds standards.
• Clear communicator with stakeholders from floor to senior management.
• Flexibility to support the site at critical times when needed.

Responsibilities

• Implement, maintain and manage the site’s Quality, Food Safety and Regulatory systems.
• Lead GFSI, customer and regulatory audits.
• Manage HACCP and prerequisite programs, including CCP and QCP monitoring, GMP walks, calibration and retention samples.
• Run complaint and incident investigations, NCRs and CAPA program, with reporting to customers and regulators.
• Respond quickly to quality incidents and isolate non-conforming product or equipment.
• Ensure export orders are fully compliant.
• Lead, coach and recruit the QA and QC team, with accountability at all levels.
• Prepare monthly, quarterly and annual quality reviews.
• Partner with Production, Planning, Maintenance, NPD and Sales to drive continuous improvement.

Skills

Quality management

Leadership

Regulatory compliance

Audits (GFSI)

HACCP

GMP

Food safety

Education

Diploma or degree in Food Science

Tools

QA systems

Job description

Osborne Richardson is partnering with a well-established Australian food manufacturer to appoint a Site Quality Assurance Manager for its Greenacre facility.

This is a hands-on leadership role for a quality professional who enjoys being on the factory floor, leading a team and driving high standards. You’ll report to the GM Quality and lead a team of QA Coordinators, QA Officers and QC Officers, taking ownership of quality, food safety and regulatory compliance across the site.

About the role

You’ll be the site’s quality lead, responsible for:

• Implementing, maintaining and managing the site’s Quality, Food Safety and Regulatory systems
• Leading GFSI, customer and regulatory audits
• Managing HACCP and prerequisite programs, including CCP and QCP monitoring, GMP walks, calibration and retention samples
• Running complaint and incident investigations, NCRs and the audit CAPA program, with timely reporting to customers and regulators
• Responding quickly to quality incidents, and identifying and isolating non-conforming product or equipment
• Ensuring all export orders are fully compliant
• Leading, coaching and recruiting the QA and QC team, with clear accountability at every level
• Preparing monthly, quarterly and annual quality reviews
• Partnering with Production, Planning, Maintenance, NPD and Sales to troubleshoot recurring issues and drive continuous improvement

About you

• Diploma or degree in Food Science or a related field
• At least 3 years’ quality experience in food manufacturing, ideally including team leadership
• Strong knowledge of food safety regulations, HACCP, GMP and quality documentation
• Confident leading audits and investigations
• A practical, commercial approach to problem solving and a sharp eye for detail
• A caring, credible leader who builds trust and holds the standard
• A clear communicator who can work with stakeholders from the floor to senior management
• Flexibility to support the site at critical times when needed

What's on offer

• A senior site role with genuine ownership and influence
• The chance to lead and develop your own team
• Support from an experienced national quality function
• [Salary / package details]