Quality Assurance Coordinator - Leeton

SunRice Group; Leeton; On-site; AUD 75,000 - 105,000; Full time

Job summary

SunRice Group is seeking a Quality Assurance Coordinator to safeguard and elevate the quality and food safety standards behind our trusted brands. You’ll work across milling, flour, packing and rice cakes operations on the factory floor, connecting quality, food safety and operations to drive real improvements.

Reporting to the Quality team, you’ll investigate non-conformances and customer complaints, coordinate corrective actions and support national and export customers.

Qualifications

• Experience in Quality Assurance within a food manufacturing environment.
• Passionate about food safety, quality and continuous improvement.
• Skilled at investigating issues and identifying root causes.
• Comfortable working on the factory floor with production teams.
• Strong communication across operators to senior leaders.
• Knowledge of HACCP, SQF and food safety systems or willingness to learn.

Responsibilities

• Protect and enhance quality and food safety standards behind the SunRice brands.
• Link quality, food safety and operations across milling, flour, packing and rice cakes.
• Investigate non-conformances and customer complaints; drive improvements.
• Support national and export customers by resolving product quality issues.
• Coordinate corrective actions with operations and cross-functional teams.

Skills

Quality Assurance

Food safety

Root cause analysis

Factory floor experience

Communication skills

Microsoft Office

HACCP knowledge

Export exposure

Job description

At SunRice, with rice at our heart, we bring people together through inspiring and delicious food. From our roots in the Riverina more than 75 years ago, we've grown into a proudly Australian-owned, ASX-listed global food business with around 2,300 employees, a diverse portfolio of 45 brands and a presence in nearly 50 countries. Guided by our purpose and values, we're driven by a global mindset, a commitment to innovation and a genuine care for our people, communities, and environment. Join a business with strong heritage, exciting growth ambitions, and opportunities to make a meaningful impact.

As our Quality Assurance Coordinator, you'll play a key role in protecting and enhancing the quality and food safety standards behind some of Australia's most trusted food brands.

Working across our milling, flour, packing and rice cakes operations, you'll be the link between quality, food safety and operations. This is a highly visible, hands-on role where you'll spend time on the factory floor, building strong relationships with production teams, investigating non-conformances and customer complaints, identifying root causes and driving continuous improvement initiatives that make a genuine impact.

You'll support both national and export customers by investigating product and quality issues, coordinating corrective actions and helping ensure our products consistently meet customer, regulatory and food safety requirements. Working closely with operations and cross-functional teams, you'll be a proactive advocate for quality and food safety, helping to foster a culture of excellence across the site.

About You

We're looking for someone who:

• Has experience in Quality Assurance within a food manufacturing environment
• Is passionate about food safety, quality and continuous improvement
• Enjoys investigating issues, identifying root causes and implementing solutions
• Is comfortable working closely with production teams and spending time on the factory floor
• Has strong communication skills and can confidently engage with everyone from operators through to senior leaders
• Thrives in a team environment and enjoys collaborating across different functions
• Has experience managing customer complaints, non-conformances and corrective actions
• Brings exposure to export customer requirements and investigations (highly regarded)
• Is proficient in Microsoft Office and can quickly learn new systems
• Has knowledge of HACCP, SQF and food safety systems or willing to learn

Why join us?

You'll be joining an experienced, close-knit and diverse Quality team where people genuinely support one another and work together to deliver safe, high-quality products enjoyed around the world. The team brings together long-serving employees with deep operational knowledge and newer team members from a range of cultural backgrounds, creating a collaborative environment where ideas are shared, experience is valued and everyone contributes to success.

Working closely with Operations, Continuous Improvement and Supply Chain teams, you'll build strong relationships across the site and have the opportunity to make a real impact. If you're passionate about quality, food safety and continuous improvement, you'll find plenty of opportunities to influence outcomes, drive positive change and grow your career with SunRice.

All applications and correspondence will be treated with the strictest confidence.

SunRice is committed to fostering a diverse, inclusive and respectful workplace where everyone has the opportunity to thrive. We are proud to be an Equal Opportunity Employer and welcome applications from people of all backgrounds, experiences and communities. Employment decisions are made based on merit, skills, qualifications and the requirements of the role.