Quality Assurance Coordinator

SunRice Group; Leeton; On-site; AUD 65,000 - 85,000; Full time

Job summary

SunRice is seeking a Quality Assurance Coordinator to safeguard and enhance quality and food safety across milling, flour, packing and rice cakes operations. You’ll work hands-on on the factory floor, building strong relationships with production teams and leading investigations to drive improvements.

In this role you’ll support national and export customers by addressing product and quality issues, coordinating corrective actions and ensuring compliance with customer, regulatory and food safety

Qualifications

• Experience in Quality Assurance within a food manufacturing environment.
• Passionate about food safety, quality and continuous improvement.
• Enjoys investigating issues, identifying root causes and implementing solutions.
• Comfortable working closely with production teams and spending time on the factory floor.
• Strong communication skills and can engage with operators through to senior leaders.
• Experience managing customer complaints, non-conformances and corrective actions.
• Exposure to export customer requirements and investigations is highly regarded.

Responsibilities

• Protect and enhance quality and food safety standards across brands.
• Investigate non-conformances and customer complaints and drive corrective actions.
• Collaborate with operations and cross-functional teams to meet regulatory and food safety requirements.
• Foster a culture of excellence and continuous improvement across the site.

Skills

Quality Assurance

Food safety

Root cause analysis

Factory floor

Tools

Microsoft Office

Job description

At SunRice, with rice at our heart, we bring people together through inspiring and delicious food. From our roots in the Riverina more than 75 years ago, we've grown into a proudly Australian-owned, ASX-listed global food business with around 2,300 employees, a diverse portfolio of 45 brands and a presence in nearly 50 countries. Guided by our purpose and values, we're driven by a global mindset, a commitment to innovation and a genuine care for our people, communities, and environment. Join a business with strong heritage, exciting growth ambitions, and opportunities to make a meaningful impact.

As our Quality Assurance Coordinator, you'll play a key role in protecting and enhancing the quality and food safety standards behind some of Australia's most trusted food brands.

Working across our milling, flour, packing and rice cakes operations, you'll be the link between quality, food safety and operations. This is a highly visible, hands-on role where you'll spend time on the factory floor, building strong relationships with production teams, investigating non-conformances and customer complaints, identifying root causes and driving continuous improvement initiatives that make a genuine impact.

You’ll support both national and export customers by investigating product and quality issues, coordinating corrective actions and helping ensure our products consistently meet customer, regulatory and food safety requirements. Working closely with operations and cross-functional teams, you’ll be a proactive advocate for quality and food safety, helping to foster a culture of excellence across the site.

About You

We're looking for someone who:

• Has experience in Quality Assurance within a food manufacturing environment
• Is passionate about food safety, quality and continuous improvement
• Enjoys investigating issues, identifying root causes and implementing solutions
• Is comfortable working closely with production teams and spending time on the factory floor
• Has strong communication skills and can confidently engage with everyone from operators through to senior leaders
• Thrives in a team environment and enjoys collaborating across different functions
• Has experience managing customer complaints, non-conformances and corrective actions
• Brings exposure to export customer requirements and investigations (highly regarded)
• Is proficient in Microsoft Office and can quickly learn new systems
• Has knowledge of HACCP, SQF and food safety systems or willing to learn

You’ll be joining an experienced, close-knit and diverse Quality team where people genuinely support one another and work together to deliver safe, high-quality products enjoyed around the world. The team brings together long-serving employees with deep operational knowledge and newer team members from a range of cultural backgrounds, creating a collaborative environment where ideas are shared, experience is valued and everyone contributes to success.

Working closely with Operations, Continuous Improvement and Supply Chain teams, you’ll build strong relationships across the site and have the opportunity to make a real impact. If you’re passionate about quality, food safety and continuous improvement, you’ll find plenty of opportunities to influence outcomes, drive positive change and grow your career with SunRice.