Quality and Safety Coordinator - HO

Schindler Lifts Australia; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Schindler Lifts Australia is seeking a Quality & Safety Coordinator to join our Alexandria, NSW team. You will support the ongoing development, implementation and maintenance of Schindler's QMS and Safety Management System, working with Engineering, Installation and Service teams to ensure compliance with quality standards and regulatory requirements.

This role suits a quality-focused professional who enjoys process improvement, stakeholder engagement and driving continuous improvement

Qualifications

• Degree qualifications in Engineering, Quality Management, Safety Compliance or related discipline.
• Minimum 2 years' experience in quality, compliance or safety-related role.
• Experience within the lift industry, construction, manufacturing or a related technical environment highly regarded.
• Working knowledge of ISO 9001 Quality Management Systems.
• Strong communication and stakeholder management skills.
• Excellent organisational skills with strong attention to detail.
• Ability to analyse information, identify trends and drive process improvements.
• Experience coordinating audits, corrective actions and compliance activities.
• Commitment to safety, quality and continuous improvement.

Responsibilities

• Support the Quality Manager in maintaining and improving the Quality Management System.
• Review and update quality documentation with process owners.
• Coordinate internal audits and compliance activities.
• Manage NCR and corrective action processes.
• Support root cause analysis and continuous improvement initiatives.
• Ensure alignment between quality and safety processes.
• Communicate quality and compliance outcomes with key stakeholders.
• Identify opportunities to improve business processes and customer experience.
• Liaise with internal stakeholders to support quality, safety and compliance objectives.
• Promote a culture of quality, safety and continuous improvement across the business.

Skills

Quality management

Safety compliance

ISO 9001

Audit coordination

Root cause analysis

Stakeholder management

Communication skills

Organisational skills

Education

Engineering/QMS degree

Job description

WHY JOIN SCHINDLER?

At Schindler, we are all about our culture. We invest in our people through ongoing development, career progression opportunities and a supportive team environment. As a global industry leader, we offer job stability, opportunities to grow both personally and professionally, and the chance to make a meaningful impact in a quality and safety-focused organisation.

This is a fantastic opportunity to build your career in Quality and Safety within a business that values continuous improvement, operational excellence and employee development. You will work alongside experienced leaders and gain exposure to a broad range of business functions while helping drive compliance, safety and quality outcomes across the organisation.

ABOUT THE ROLE

We currently have an exciting opportunity for a Quality & Safety Coordinator to join our team based in Alexandria, NSW.

Reporting to the Quality Assurance Manager, this role plays a key part in supporting the ongoing development, implementation and maintenance of Schindler's Quality Management System (QMS) and Safety Management System. You will work closely with operational teams across Engineering, Installation and Service operations to ensure compliance with quality standards, regulatory requirements and company procedures.

This is an excellent opportunity for a quality-focused professional who enjoys process improvement, compliance, stakeholder engagement and driving continuous improvement initiatives.

WHAT WE ARE LOOKING FOR

• Degree qualifications in Engineering, Quality Management, Safety Compliance or a related discipline preferred
• Minimum 2 years' experience in a quality, compliance or safety-related role
• Experience within the lift industry, construction, manufacturing or a related technical environment highly regarded
• Working knowledge of ISO 9001 Quality Management Systems
• Strong communication and stakeholder management skills
• Excellent organisational skills with strong attention to detail
• Ability to analyse information, identify trends and drive process improvements
• Experience coordinating audits, corrective actions and compliance activities
• Strong problem-solving and root cause analysis skills
• Ability to process and communicate technical information effectively
• Commitment to safety, quality and continuous improvement

KEY ACCOUNTABILITIES

• Support the Quality Manager in maintaining and improving the Quality Management System (QMS)
• Review and update quality documentation with process owners
• Coordinate internal audits and compliance activities
• Manage NCR and corrective action processes
• Support root cause analysis and continuous improvement initiatives
• Ensure alignment between quality and safety processes
• Communicate quality and compliance outcomes with key stakeholders
• Identify opportunities to improve business processes and customer experience
• Liaise with internal stakeholders to support quality, safety and compliance objectives
• Promote a culture of quality, safety and continuous improvement across the business

ABOUT SCHINDLER

Schindler Lifts Australia is part of the Schindler Group, one of the world's leading elevator and escalator companies, operating in over 100 countries and employing more than 60,000 people globally. Founded in Switzerland in 1874, Schindler is a trusted name in urban mobility, moving more than two billion people every day.

In Australia, we employ over 1,100 people who design, install, maintain and modernise elevators, escalators and moving walks across a diverse range of buildings and infrastructure projects. We are proud of our strong safety culture, innovative technology and commitment to developing our people.

We support diversity and inclusion in all our workplaces. Women, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people living with disability are strongly encouraged to apply.

Please note that we do not accept unsolicited applications from recruitment agencies for any position.