Quality and Risk Coordinator

LiveHire Limited; Alexandra; On-site; AUD 39,000 - 55,000; Part time

Benefits offered by this job

Flexible hours

Supportive team environment

Comprehensive handover

Rural healthcare impact

Job summary

Alexandra District Health is seeking a Quality & Risk Coordinator to join its Quality and Risk team. The role focuses on quality improvement, clinical governance, risk management, data analysis and innovation to support patient safety across ADH.

Working with the Director of Quality & Risk, you will help maintain quality and risk systems (VHIMS/RiskMan), coordinate committees, manage documentation, and produce reports and dashboards to inform accreditation readiness and ongoing improvement

Qualifications

• Experience in quality improvement and risk management in healthcare.
• Proficiency with Microsoft 365 tools (Excel, Word, Teams).
• Ability to manage datasets and produce reports and dashboards.
• Excellent written and verbal communication with attention to detail.

Responsibilities

• Support and maintain ADH’s quality and risk systems, including VHIMS/RiskMan.
• Coordinate operational committees, including preparing agendas, minute taking and distribution of documentation.
• Maintain the Document Management System (Prompt) and assist with publishing policies, procedures and governance documents.
• Assist the Director of Quality & Risk in maintaining the Legislative Compliance register.
• Coordinate ADH register of compliments, complaints and feedback from consumers.
• Collate and present data, including run charts, graphs and trend summaries from local performance, risk and quality indicators, using a variety of platforms and programs.
• Support ongoing preparation for accreditation, including NSQHS and Aged Care Quality Standards.
• Promote a culture of quality improvement, innovation and consumer service excellence across all teams.
• Identify opportunities for system improvement and work with staff to strengthen capability in quality activities.

Skills

Quality Improvement

Risk Management

Data Analysis

Stakeholder Collaboration

Tools

VHIMS/RiskMan

Prompt

Excel

SharePoint

MS Teams

Job description

QUALITY AND RISK COORDINATOR

PERMANENT PART TIME,24 HOURS PER WEEK

Alexandra District Health (ADH) is seeking an enthusiastic and motivated Quality & Risk Coordinator to join our Quality and Risk team. This is an excellent opportunity for someone passionate about quality improvement, clinical governance, risk management, data analysis and quality improvement and innovation.

Working closely with the Director of Quality and Risk, you will support organisation-wide systems that enhance patient safety, strengthen clinical governance and promote continuous improvement across ADH.

About the Role

The Quality & Risk Coordinator will:

• Support and maintain ADH’s quality and risk systems, including VHIMS/RiskMan.
• Coordinate operational committees, including preparing agendas, minute taking and distribution of documentation.
• Maintain the Document Management System (Prompt) and assist with publishing policies, procedures and governance documents.
• Assist the Director of Quality & Risk in maintaining the Legislative Compliance register
• Coordinate ADH register of compliments, complaints and feedback from consumers
• Collate and present data, including run charts, graphs and trend summaries from or local performance, risk and quality indicators, using a variety of platforms and programs.
• Support ongoing preparation for accreditation, including the National Safety and Quality Health Service Standards (NSQHS) and Aged Care Quality Standards.
• Promote a culture of quality improvement, innovation and consumer service excellence across all teams.
• Identify opportunities for system improvement and work with staff to strengthen capability in quality activities.

The successful candidate will have access to supernumery time and handover from the current staff member working in this role and the Director of Quality & Risk.

About You

You will bring:

• Strong interest or experience in quality improvement and risk management.
• Proficiency, or ability to learn enhancing computer skills including using Microsoft 365 and its functions, Excel, Word, SharePoint and MS Teams.
• Ability to manage datasets and produce meaningful reports, graphs or dashboards.
• Excellent written and verbal communication skills with strong attention to detail.
• Strong organisational and time-management skills with the ability to coordinate multiple tasks.
• A collaborative, proactive and passion for improvement-focused approach to supporting patient safety and clinical governance.
• Experience within the Victorian Public Health Sector (desirable but not essential).

Why ADH?

• Supportive and welcoming team environment
• Comprehensive handover and ongoing professional support
• Opportunity to make a meaningful impact on rural healthcare quality and safety
• Flexible work arrangements are supported at Alexandra District Health, flexible hours will be considered.