Quality and Risk Coordinator

Alexandra District Health; Alexandra; On-site; AUD 42,000 - 56,000; Part time

Job summary

Alexandra District Health, located in Alexandra, Victoria, is seeking a dedicated Quality & Risk Coordinator to join our Quality and Risk team. This role focuses on improving patient safety, governance and continuous improvement across the organisation.

Working with the Director of Quality and Risk, you will support systems such as VHIMS/RiskMan, coordinate committees, manage documentation, and produce dashboards and reports to inform decision-making. Flexible hours are supported in rural health.

Qualifications

• Strong interest or experience in quality improvement and risk management.
• Proficiency, or ability to learn enhancing computer skills including using Microsoft 365 and its functions, Excel, Word, SharePoint and MS Teams.
• Ability to manage datasets and produce meaningful reports, graphs or dashboards.
• Excellent written and verbal communication skills with strong attention to detail.
• Strong organisational and time-management skills with the ability to coordinate multiple tasks.
• A collaborative, proactive and passion for improvement-focused approach to supporting patient safety and clinical governance.
• Experience within the Victorian Public Health Sector (desirable but not essential).

Responsibilities

• Support and maintain ADH's quality and risk systems, including VHIMS/RiskMan.
• Coordinate operational committees, including preparing agendas, minute taking and distribution of documentation.
• Maintain the Document Management System (Prompt) and assist with publishing policies, procedures and governance documents.
• Assist the Director of Quality & Risk in maintaining the Legislative Compliance register
• Coordinate ADH register of compliments, complaints and feedback from consumers
• Collate and present data, including run charts, graphs and trend summaries from local performance, risk and quality indicators, using a variety of platforms and programs.
• Support ongoing preparation for accreditation, including NSQHS and Aged Care Quality Standards.
• Promote a culture of quality improvement, innovation and consumer service excellence across all teams.
• Identify opportunities for system improvement and work with staff to strengthen capability in quality activities.

Skills

Quality improvement

Risk management

Data analysis

Microsoft 365

Excel

Word

SharePoint

MS Teams

Report writing

Communication

Organization

Tools

Excel

Word

SharePoint

MS Teams

Job description

QUALITY AND RISK COORDINATOR

PERMANENT PART TIME,24 HOURS PER WEEK

Alexandra District Health (ADH) is seeking an enthusiastic and motivated Quality & Risk Coordinator to join our Quality and Risk team. This is an excellent opportunity for someone passionate about quality improvement, clinical governance, risk management, data analysis and quality improvement and innovation.

Working closely with the Director of Quality and Risk, you will support organisation-wide systems that enhance patient safety, strengthen clinical governance and promote continuous improvement across ADH.

About the Role

The Quality & Risk Coordinator will:

• Support and maintain ADH's quality and risk systems, including VHIMS/RiskMan.
• Coordinate operational committees, including preparing agendas, minute taking and distribution of documentation.
• Maintain the Document Management System (Prompt) and assist with publishing policies, procedures and governance documents.
• Assist the Director of Quality & Risk in maintaining the Legislative Compliance register
• Coordinate ADH register of compliments, complaints and feedback from consumers
• Collate and present data, including run charts, graphs and trend summaries from or local performance, risk and quality indicators, using a variety of platforms and programs.
• Support ongoing preparation for accreditation, including the National Safety and Quality Health Service Standards (NSQHS) and Aged Care Quality Standards.
• Promote a culture of quality improvement, innovation and consumer service excellence across all teams.
• Identify opportunities for system improvement and work with staff to strengthen capability in quality activities.

The successful candidate will have access to supernumery time and handover from the current staff member working in this role and the Director of Quality & Risk.

About You

You will bring:

• Strong interest or experience in quality improvement and risk management.
• Proficiency, or ability to learn enhancing computer skills including using Microsoft 365 and its functions, Excel, Word, SharePoint and MS Teams.
• Ability to manage datasets and produce meaningful reports, graphs or dashboards.
• Excellent written and verbal communication skills with strong attention to detail.
• Strong organisational and time-management skills with the ability to coordinate multiple tasks.
• A collaborative, proactive and passion for improvement-focused approach to supporting patient safety and clinical governance.
• Experience within the Victorian Public Health Sector (desirable but not essential).

Why ADH?

• Supportive and welcoming team environment
• Comprehensive handover and ongoing professional support
• Opportunity to make a meaningful impact on rural healthcare quality and safety
• Flexible work arrangements are supported at Alexandra District Health, flexible hours will be considered.

Applications close: 23rd October 2026.