Qualified Shift Leaders For New Restaurant Opening | Caboolture North (Big Fish)

Guzman Y Gomez; Caboolture; On-site; AUD 52,000 - 68,000; Full time

Job summary

Guzman y Gomez in Caboolture North is seeking enthusiastic Shift Leaders for Casual and Full-Time roles ahead of opening January 2027.

You will oversee daily shift operations, lead a team, manage rosters, ensure food safety and high service standards, and handle customer inquiries. Training will cover new initiatives and reporting.

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• Food Safety Supervisor certificate or willingness to obtain.
• Responsible Service of Alcohol certification or willingness to complete.
• Strong communication and interpersonal skills to lead and motivate a team.

Responsibilities

• Oversee and coordinate daily shift operations to ensure efficient service.
• Lead, motivate and support staff to achieve goals.
• Manage staff schedules and allocate tasks to optimise productivity.
• Ensure compliance with food safety regulations and company policies.
• Prepare and submit shift reports and other documentation.

Skills

Leadership

Customer service

Communication

Problem solving

Flexibility

Staff management

Shift coordination

Education

Food Safety Supervisor certificate

Responsible Service of Alcohol certificate

Job description

Job Description

We are seeking enthusiastic & experienced Shift Leaders to join our team in Caboolture North (Big Fish) which is set to open January 2027.

We are looking for positive, ambitious, like-minded people in Casual and Full Time positions. As a Shift Leader, you will play a crucial role in ensuring smooth daily operations, maintaining high standards of customer service, and leading a team of dedicated staff members.

Oversee and coordinate daily shift operations, ensuring efficient service and high-quality standards Lead, motivate, and support team members to achieve individual and collective goals Manage staff schedules and allocate tasks effectively to optimise productivity Ensure compliance with food safety regulations and company policies Handle customer inquiries, feedback, and complaints professionally and efficiently Monitor inventory levels and assist with stock management Maintain a clean, organised, and safe work environment Assist in training new team members and providing ongoing coaching to existing staff Collaborate with management to implement new initiatives and improve operational processes Prepare and submit accurate shift reports and other relevant documentation

Qualifications

Proven leadership or supervisory experience in a fast-paced environment, preferably in the food service or retail sector Demonstrated track record of providing outstanding customer service Food Safety Supervisor certificate (or willingness to obtain) Responsible Service of Alcohol certification (or willingness to complete the course) Strong communication and interpersonal skills with the ability to lead and motivate a team Excellent problem-solving abilities and decision-making skills Flexibility to work various shifts, including evenings and weekends Basic computer literacy for managing schedules, reports, and other administrative tasks Ability to work well under pressure and maintain a positive attitude in a fast-paced environment Commitment to maintaining high standards of cleanliness and organisation

Additional Information

Applicants must be 18+ to apply for this leadership role Hiringcommencing October for training in the Caboolture restaurant until Caboolture North opens Jan 2027 Positions available for Casual, Part time and Full Time