Public Transport Stakeholder Engagement Lead

Queensland Government; Brisbane; Presencial; AUD 110.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work options

Descripción de la vacante

Cross River Rail Delivery Authority is seeking a Stakeholder Engagement Manager in Brisbane to lead external communication, stakeholder engagement and issues management for network disruptions, construction activities and operational changes. You will work with project teams, government entities and delivery partners to build awareness, preparedness and credible responses to emerging concerns.

This hands-on role requires translating complex project information into clear communications,

Formación

• Demonstrated experience developing and delivering complex communication and stakeholder engagement strategies, ideally within major infrastructure or public transport environment
• Experience managing communication and engagement associated with significant operational change or disruption
• The ability to build credible relationships, influence outcomes and negotiate across government, industry, business and community groups
• Strong issues management capability, including the ability to identify stakeholder concerns and reputational risks, develop appropriate responses and provide clear advice
• Excellent written and verbal communication skills, with the ability to translate complex technical, project and operational information into clear communications and briefings
• Strong project management and organisational skills, with ability to coordinate multiple activities, manage competing priorities and respond effectively to changing requirements
• Tertiary qualifications in relevant field are highly desirable. Professional training in community and stakeholder engagement is also desirable

Responsabilidades

• Develop, implement and evaluate targeted communication and stakeholder engagement strategies for network changes, disruptions and broader project activities
• Coordinate communication and engagement with project teams, government entities and delivery partners to build stakeholder and customer preparedness
• Plan and deliver engagement activities associated with construction works, project milestones, testing and commissioning, and significant network changes
• Build productive relationships with government agencies, contractors, businesses, and community representatives
• Identify and manage emerging stakeholder concerns, issues and reputational risks, providing timely advice and escalating significant matters
• Ensure stakeholder engagement and communication activities comply with relevant conditions of approval, contractual obligations and government requirements
• Develop clear, accurate and accessible communication materials, briefings and reports based on complex project and operational information
• Monitor engagement outcomes and stakeholder feedback, adjusting strategies and approaches as project requirements evolve
• Contribute to executive and government reporting, including ministerial briefings, statements and Board reports

Conocimientos

Stakeholder engagement

Strategic communication

Relationship building

Issues management

Educación

Tertiary qualifications in relevant field

Descripción del empleo

Cross River Rail Delivery Authority is seeking a Stakeholder Engagement Manager in Brisbane to lead external communication, stakeholder engagement and issues management for network disruptions, construction activities and operational changes. You will work with project teams, government entities and delivery partners to build awareness, preparedness and credible responses to emerging concerns.

This hands-on role requires translating complex project information into clear communications,