Public Spaces Attendant — Elevate Guest Experience

Novotel; Brisbane; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

ALL Heartist Benefits

Preferential Accor rates for staff and

Development programs

Brand pathways across 45+ brands

Job summary

Novotel Brisbane South Bank is seeking a Public Areas Attendant to ensure our public spaces reflect the high standards of guest service we are known for. You will maintain cleanliness across lobbies, corridors, restrooms, and conference areas, while supporting a seamless guest experience with a friendly, can-do attitude.

The ideal candidate enjoys hands-on hospitality work, can stand for long periods, and collaborates well with colleagues to deliver outstanding service and a welcoming atmosphere

Qualifications

• Passion for hospitality and commitment to high service standards.
• Ability to stand for extended periods and perform physical tasks.
• Friendly demeanor and positive attitude.
• Strong work ethic and punctuality.

Responsibilities

• Clean and sanitize all public areas including lobbies and conference spaces.
• Anticipate guest needs and resolve issues promptly for a positive experience.
• Monitor inventory of cleaning supplies and report shortages.
• Collaborate with team to maintain a welcoming atmosphere.

Skills

Eye for detail

Customer service

Teamwork

Flexibility

Stamina

Job description

Novotel Brisbane South Bank is seeking a Public Areas Attendant to ensure our public spaces reflect the high standards of guest service we are known for. You will maintain cleanliness across lobbies, corridors, restrooms, and conference areas, while supporting a seamless guest experience with a friendly, can-do attitude.

The ideal candidate enjoys hands-on hospitality work, can stand for long periods, and collaborates well with colleagues to deliver outstanding service and a welcoming atmosphere