Public Area Attendant - Hospitality & Guest Service

Mantra Group; Brisbane; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

Accor Live Limitless loyalty program

Learn Your Way training

Build Your Network

Worldwide opportunities

Job summary

Mantra South Bank in Brisbane is seeking a Public Area Attendant to join our housekeeping team. You will keep shared spaces sparkling, including pool, gym, and bathrooms, and assist guests with inquiries in a friendly, proactive manner.

Experience in a similar role is preferred. You will work across shifts, including weekends and public holidays, maintaining safety standards and pride in presenting a pristine property within the Accor portfolio.

Qualifications

• Previous experience in a similar role is a plus.
• Warm, welcoming communication style with guests.
• Eye for detail and pride in presentation.
• Ability to work across indoor/outdoor areas and in changing environments.
• Reliable transportation and weekend/public holiday availability.

Responsibilities

• Keep public spaces (pool, gym, shared areas) clean and well-presented.
• Safely operate cleaning equipment and chemicals.
• Assist guests with inquiries and security matters.
• Coordinate with maintenance and guest services to report issues.
• Be vigilant eyes/ears for building and guest needs.

Skills

Warm communication

Attention to detail

Time management

Physical fitness

Team collaboration

Availability on weekends

Tools

Safety handling of chemicals

Job description

Mantra South Bank in Brisbane is seeking a Public Area Attendant to join our housekeeping team. You will keep shared spaces sparkling, including pool, gym, and bathrooms, and assist guests with inquiries in a friendly, proactive manner.

Experience in a similar role is preferred. You will work across shifts, including weekends and public holidays, maintaining safety standards and pride in presenting a pristine property within the Accor portfolio.