Public Compliance & Enforcement Officer

Shire of Banana; Biloela; On-site; AUD 65,000 - 90,000; Full time

Job summary

The Shire of Banana is seeking a Compliance Officer to administer regulatory functions across Local Laws and animal management provisions. You will investigate, enforce and provide clear information to the public on compliance issues, delivering timely notices and gathering evidence where required.

You will participate in on-call duties, maintain records, and contribute to continuous improvement of work practices while engaging with the community and partners across the Shire.

Qualifications

• Queensland C-class driver’s licence (minimum requirement – provisional licence).
• Blue Card – Working with Children Check.
• Certificate IV in Government Investigations or equivalent qualification / experience (or a commitment to obtain).
• Qld General Safety Induction (Construction Industry) Certification.

Responsibilities

• Investigate and enforce Local Laws and Animal Management provisions.
• Provide accurate, timely information and advice on compliance issues to customers.
• Respond to customer service requests and complaints through effective investigation and negotiation to ensure a lawful outcome.
• Draft, issue and enforce statutory notices, obtain evidence, and make recommendations for lawful proceedings.
• Participate in on-call roster.
• Maintain Compliance Registers and note taking/evidence.
• Assist in preparation of reports and maintenance of Local Laws procedures manual.
• Liaise with community groups and government agencies as required.
• Assist in developing, documenting and reviewing work practices and systems.

Skills

Animal control

Rules of evidence

Legislation enforcement

Negotiation

Customer service

Interpersonal communication

MS Office

Education

Certificate IV in Government Investigations or equivalent

Qld General Safety Induction Certification

Tools

MS Office Suite

Job description

The Shire of Banana is seeking a Compliance Officer to administer regulatory functions across Local Laws and animal management provisions. You will investigate, enforce and provide clear information to the public on compliance issues, delivering timely notices and gathering evidence where required.

You will participate in on-call duties, maintain records, and contribute to continuous improvement of work practices while engaging with the community and partners across the Shire.