Community Compliance Officer — Local Laws & Enforcement

Whitsunday Regional Council; Bowen; Presencial; AUD 77.000 - 91.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

9 Day Working Fortnight

5 Weeks Annual Leave per annum

15 Days Personal Leave per annum

17.5% Annual Leave Loading

Salary Sacrifice Opportunities

Learning and Development Opportunities

Employee Assistance Program (EAP)

Descripción de la vacante

Whitsunday Regional Council is seeking a motivated Local Laws Officer to join our Natural Resources and Regulatory team. You will work with the community to promote compliance, protect public amenity and help maintain a safe environment across the Whitsunday Region.

This diverse role offers the opportunity to work directly with the community, including animal management, compliance investigations, community education and local law enforcement.

Formación

• Experience in compliance, regulation, customer service, local government, community services or a related field.
• Strong communication and conflict resolution skills.
• Ability to obtain Authorised Persons card.
• Current First aid and CPR.
• Ability to obtain Children’s Blue Card.

Responsabilidades

• Investigating customer complaints and compliance matters relating to Council's Local Laws.
• Undertaking regulatory activities including animal management, regulated parking, illegal camping patrols, signage inspections and accommodation inspections.
• Providing advice and assistance to residents, businesses and visitors regarding local law requirements.
• Conducting compliance inspections and undertaking enforcement actions where required.
• Assessing applications and approvals in accordance with the Whitsunday Local Law 2014.
• Maintaining accurate records and providing updates on compliance activities.
• Assisting with projects, process improvements and procedural efficiencies.
• Undertaking pound duties, including the care, maintenance and disposal of animals.
• Responding to customer enquiries via phone, email and face-to-face interactions.
• Participating in Council's on-call roster and weekend overtime program as required.

Conocimientos

Experience in compliance

Communication skills

Conflict resolution

First aid and CPR

Authorised Persons card

Children's Blue Card

Descripción del empleo

Whitsunday Regional Council is seeking a motivated Local Laws Officer to join our Natural Resources and Regulatory team. You will work with the community to promote compliance, protect public amenity and help maintain a safe environment across the Whitsunday Region.

This diverse role offers the opportunity to work directly with the community, including animal management, compliance investigations, community education and local law enforcement.