Psychosocial Support Worker - HOPE (Melton)

Western Health Newfoundland; Melbourne; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Flexible work options

Wellbeing programs

Scholarships and grants

Job summary

Western Health in Melton is seeking a dedicated Psychosocial Support Worker to deliver brief therapeutic interventions for individuals at risk of suicide. The role supports the HOPE team with outreach and clinic-based care for up to 12 weeks, within a multidisciplinary community mental health framework.

You’ll work with consumers, carers and families, collaborate with partner agencies, and contribute to recovery and safety planning in a culturally diverse community.

Qualifications

• Solid understanding of crisis intervention and management.
• Engaging with welfare, health and support agencies to improve outcomes.
• Experience with culturally and linguistically diverse communities.

Responsibilities

• Provide direct support to consumers, carers and families.
• Collaborate with community agencies to ensure comprehensive care.
• Work in a multidisciplinary team to deliver a positive and safe experience for at-risk individuals.
• Communicate effectively with consumers, carers and families to support recovery.

Skills

Crisis intervention

Community engagement

Diverse populations engagement

Driver's licence

Job description

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Psychosocial Support Worker - HOPE (Melton)

Requisition No: 9062

Executive Division: Operations

Program: Mental Health Services

Department: Community Team Outer - MWAMHS

Job Function: Allied Health Professionals

Role Summary:

• Location: Melton
• Employment Type: Full-Time (with monthly Accrued Day Off), Ongoing
• Salary: Mental Health Class 2 Welfare Worker + Superannuation + Salary Packaging

About the role:

Join the Melton Mental Health and Wellbeing HOPE Team!

We are looking for passionate Psychosocial Support Workers to be a part of our team dedicated to providing brief therapeutic interventions for individuals at risk of suicide.

The HOPE team is characterised by a strong commitment to our consumers, their families/carers, and our service provision partners, ensuring the highest standards of care.

We encourage individuals with lived experience of utilising mental health services due to suicidal ideation or behaviours, and/or those who are carers of individuals with similar experiences, to apply.

This is a full-time role. The clinic is based in Melton, and the HOPE team will work closely with the broader community mental health team in the region. The HOPE initiative was developed to provide support to individuals discharged from the Emergency Department, medical wards, or inpatient units after a suicide attempt, or those displaying serious suicidal ideation, intent, or planning. This service covers the Melton, parts of Hume (Sunbury), and Brimbank catchment areas.

HOPE will support clients for a period of 12 weeks, offering assertive and coordinated care post-discharge. Support will include both outreach and clinic-based therapeutic interventions aimed at reducing the risk of re-attempts and deaths by suicide.

Key responsibilities:

• Provide direct support to consumers, carers, and families.
• Collaborate with other community agencies to ensure comprehensive care.
• Work as part of a multidisciplinary team to deliver a positive and safe experience for at-risk consumers.
• Communicate effectively with consumers, carers, and families to support recovery.

About you:

• A solid understanding of crisis intervention and management, with the ability to elevate concerns when necessary.
• Strong skills in engaging with key welfare, health, and other support agencies, working collaboratively to improve consumer outcomes and recovery.
• Experience working with culturally and linguistically diverse communities.
• A current Victorian Driver’s Licence, with the ongoing ability to use this for transport.

Whyjoinus?

Compensation and Benefits

• Competitive salaries, flexible work options, and wellbeing programs.
• Scholarships and grants to support ongoing learning.

Learning and Development

• Access personalised pathways through the Western Health Learning Academy.
• Opportunities for postgraduate study, clinical education, and mentorship.

Community Impact and Inclusion

• Make a difference through compassionate care in a diverse, inclusive workforce.
• Contribute to community wellbeing initiatives and healthcare research.

Organisational Culture and Environment

• Work in a collaborative, innovative team focused on continuous improvement and excellence.

Ready tomake animpact?

If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.

Closingdate: 11:59pm on 12 November 2026.

Enquiries: Forfurther information about this role, contact Cassie Low on [phone] or [e-mail].

Western Health is an equal opportunity employer. We welcome applications from people of all genders, Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, and people with lived experience that strengthens their ability to do this work.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services,sitesand operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).

Western Health is committed to the psychosocial safety of all applicants and employees.

Western Health does not accept unsolicited resumes/applications from recruitment agencies.

Western Health

Western Health acknowledges the Traditional Custodians of the land and pay our respects to Elders past, present and emerging. We celebrate, value and include people of all backgrounds, genders, sexualities, cultures, bodies and abilities.