Propertybase Client Services Specialist

Lone Wolf Technologies, Inc. ®; Rockhampton Regional; On-site; AUD 90,000 - 120,000; Full time

Job summary

Lone Wolf Technologies, Inc. ® is seeking a Propertybase Client Services Specialist to support Salesforce, data dashboards, and integrations across Customer Success and Support teams.

You will optimize Salesforce configurations, build reports, and collaborate with stakeholders to drive scalable data-driven solutions in a fast-paced, multinational environment.

Qualifications

• Minimum 2 years of experience in Salesforce administration.
• Salesforce certifications required.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Experience with data deduplication, validation rules, and automation.
• Experience with third-party integrations.

Responsibilities

• Administer, configure, and optimize Salesforce to support customer operations workflows.
• Maintain data integrity by managing deduplication, validation rules, and automation processes.
• Partner with stakeholders to gather business requirements and implement new Salesforce features or enhancements.
• Build and manage reports, dashboards, and analytics to track key metrics for Customer Success and Support teams.
• Provide end-user support, training, and troubleshooting while ensuring best practices are followed.
• Manage integrations between Salesforce and other business systems, ensuring seamless data flow and accuracy.
• Maintain clear documentation of system configurations, workflows, and processes.
• Ensure compliance with company security policies, data governance standards, and regulatory requirements.
• Continuously seek opportunities to improve Salesforce usability, scalability, and adoption across the organization.

Skills

Salesforce admin

Data management

Reports & dashboards

Third-party integrations

Technical troubleshooting

Analytical thinking

Communication & collaboration

Salesforce certifications

Automation tools

Tools

Flow

Process Builder

Apex triggers

Zapier

Tableau

Job description

Job Description

The Propertybase Client Services Specialist is a vital part of our Internation Expansion team, responsible for providing outstanding support to our Customer Success and Support teams. Reporting to the GM, Propertybase, you will play a crucial role in ensuring smooth integration between Salesforce and other Business systems. If you enjoy working with data and dashboards this is an opportunity to join a dynamic, fast paced and growing multi-national company in a highly visible role.

ESSENTIAL RESPONSIBILITIES & DUTIES:

• Administer, configure, and optimize Salesforce to support customer operations workflows.
• Maintain data integrity by managing deduplication, validation rules, and automation processes.
• Partner with stakeholders to gather business requirements and implement new Salesforce features or enhancements.
• Build and manage reports, dashboards, and analytics to track key metrics for Customer Success and Support teams.
• Provide end-user support, training, and troubleshooting while ensuring best practices are followed.
• Manage integrations between Salesforce and other business systems, ensuring seamless data flow and accuracy.
• Maintain clear documentation of system configurations, workflows, and processes.
• Ensure compliance with company security policies, data governance standards, and regulatory requirements.
• Continuously seek opportunities to improve Salesforce usability, scalability, and adoption across the organization.

QUALIFICATIONS & SKILLS:

• Strong understanding of Salesforce best practices, configurations, and automation tools (e.g., Flow, Process Builder, Apex triggers).
• Experience with Salesforce reports, dashboards, and data management.
• Familiarity with third-party integrations (e.g., Zapier, Tableau, or customer support platforms).
• Ability to troubleshoot technical issues and provide clear, timely end-user support.
• Strong analytical and problem-solving skills with keen attention to detail.
• Excellent communication and collaboration skills, with the ability to translate business needs into practical Salesforce solutions.
• Minimum 2 years of experience in Salesforce administration.
• Salesforce certifications required.