Property Projects Coordinator — Client Delivery

Woods & Co; City of Melbourne; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Strong career progression

Monthly activities

Breakfasts and wellness events

Christmas celebrations

Spin-the-wheel competitions

Birthday perks

Referral gift voucher

Job summary

Woods & Co Recruitment is excited to recruit a Projects Coordinator to join a dynamic team managing investment property projects in Melbourne. This role focuses on guiding clients from contract signing to handover, providing exceptional service, and keeping projects on track.

You will coordinate all aspects of client projects, liaise with suppliers and internal teams, and maintain accurate documentation while seeking process improvements.

Qualifications

• Previous project coordination experience is highly desirable.
• Experience in a similar role is a must.
• Strong organisational and time management skills in a fast-paced environment.
• Excellent communication skills, able to convey complex information simply.
• Proven ability to manage multiple projects and stakeholders effectively.
• Experience liaising with suppliers and internal teams.
• Ability to identify process improvements and handle challenges professionally.
• Attention to detail with high accuracy in documentation.
• Proactive attitude and dedication to delivering outstanding client service.

Responsibilities

• Manage a portfolio of clients, guiding them from contract signing to project handover.
• Act as the main point of contact for clients, providing exceptional customer service.
• Coordinate all aspects of client projects, ensuring timelines and deliverables are met.
• Communicate project updates and process explanations clearly via email or phone.
• Liaise with third-party suppliers and manage relationships to ensure smooth information flow.
• Collaborate with the operational team to ensure a cohesive workflow.
• Maintain accurate project documentation and keep detailed records in the database.
• Continuously assess and improve project processes for efficiency.
• Promote client engagement, encouraging reviews and referrals at project completion.

Skills

Client management

Project coordination

Stakeholder management

Communication

Documentation

Process improvement

Job description

Woods & Co Recruitment is excited to recruit a Projects Coordinator to join a dynamic team managing investment property projects in Melbourne. This role focuses on guiding clients from contract signing to handover, providing exceptional service, and keeping projects on track.

You will coordinate all aspects of client projects, liaise with suppliers and internal teams, and maintain accurate documentation while seeking process improvements.