Property Officer (Residential Property Management)

Careers at Council; Walgett; On-site; AUD 71,000 - 87,000; Full time

Benefits offered by this job

5 weeks annual leave

Wellness and wellbeing leave

Relocation assistance

Subsidised housing

Training and professional development

Job summary

Walgett Shire Council is seeking a Property Officer (Residential Property Management) to oversee a portfolio of government and Council-owned residential properties in the Walgett Shire. The role focuses on residences for police, teachers and essential workers, with no private rent roll or sales targets.

You will coordinate occupancy processes, inspections and maintenance, while liaising with NSW Government agencies and contractors.

Qualifications

• Certificate IV or higher in Real Estate Practice, Property Services or Property Management with a current Class C licence.
• Diploma level qualification in property services or related discipline would be highly regarded.
• Current NSW real estate licence or certificate of registration would be highly regarded.

Responsibilities

• Coordinate occupants, agreements, condition reports and keys.
• Undertake ingoing, routine and outgoing property inspections.
• Monitor property condition and identify maintenance/asset issues.
• Arrange maintenance through Council staff, contractors and tradespeople.
• Obtain quotations, coordinate access and follow works to completion.
• Prepare vacant properties for incoming occupants.
• Maintain information on occupied, vacant and unavailable properties.
• Liaise with occupants, NSW Government agencies, contractors and property owners.
• Maintain property-related records and expenditure tracking.

Skills

Residential property management

Organisation

Communication

Microsoft Office

Property records systems

Education

Certificate IV in Real Estate Practice

Diploma in Property Services

Tools

Real estate licence

Job description

Property Officer (Residential Property Management)

• A property management role without the traditional private rent roll, managing residential properties for Council and NSW Government agencies.
• Look after homes provided for Police, teachers, Council employees and other essential service workers across the Walgett Shire.
• $71,432.76 to $87,177.60 p.a., plus superannuation, based on a 35 hour working week.
• 5 weeks annual leave, plus an additional week of Wellness and Wellbeing Leave (My Leave) each year.

About the role:

Walgett Shire Council is looking for an experienced property professional to join our Property Services team as Property Officer (Residential Property Management).

This is not your usual property management role.

There is no traditional private rent roll, no need to win landlords and no sales environment. Instead, you will manage a portfolio made up largely of residential properties owned by, or managed on behalf of, NSW Government agencies, together with Council owned residential properties.

Many of these properties provide accommodation for the people our communities rely on, including police officers, teachers, Council employees and other essential service workers.

You will use the residential property management skills you already have, but in a very different environment.

Reporting to the Property Coordinator, you will have day-to-day responsibility for your portfolio, including:

• Coordinating incoming and outgoing occupants, agreements, condition reports and keys.
• Undertaking ingoing, routine and outgoing property inspections.
• Monitoring property condition and identifying maintenance, repair and asset issues.
• Arranging maintenance through Council staff, contractors and tradespeople.
• Obtaining quotations, coordinating access and following works through to completion.
• Preparing vacant properties for incoming occupants.
• Maintaining accurate information on occupied, vacant and unavailable properties.
• Liaising directly with occupants, NSW Government agencies, contractors and other property owners.
• Maintaining property, occupancy, inspection and maintenance records.
• Monitoring property related expenditure and assisting with invoices and financial administration.
• Providing information and reports to NSW Government agencies and other property owners.

You will be trusted to manage the everyday operation of your portfolio and follow matters through to completion, with the Property Coordinator available to support you with significant, complex or unusual issues.

The role also forms part of Council's wider Property Services team. While residential property management will be your primary focus, you will also have the opportunity to assist with Council's broader property portfolio, including commercial and community properties, leases, licences, inspections, acquisitions, disposals and other property matters.

For someone coming from a traditional real estate environment, this is an opportunity to keep using your residential property management skills while broadening your experience across commercial property, leasing, licences, acquisitions, disposals and other areas of public sector property management.

About you:

We are looking for someone who understands residential property management and takes pride in keeping a portfolio organised, properties well maintained and matters followed through.

You might currently be working as a Property Manager, Assistant Property Manager, Property Officer, Facilities Officer or in a similar role and be looking for an opportunity to use that experience in a different setting.

You will ideally bring:

• Experience in residential property management, real estate, facilities management, property administration or a related field.
• The ability to independently manage a portfolio of residential properties.
• Experience undertaking inspections and identifying maintenance and property condition issues.
• Experience coordinating repairs, contractors and tradespeople.
• Strong organisational skills and the ability to keep on top of multiple properties, deadlines and competing priorities.
• Good judgement and the confidence to resolve routine matters independently while recognising when something needs to be escalated.
• Strong communication skills and the ability to work professionally with occupants, contractors, government agencies and other stakeholders.
• High attention to detail and good record keeping skills.
• The ability to work independently while also contributing to a broader Property Services team.
• Confidence using Microsoft Office and contemporary property, records or asset management systems.

A Certificate IV or higher qualification in Real Estate Practice, Property Services, Property Management or a related field is required (or equivlent property industr experience), together with a current Class C driver licence.

A Diploma level qualification or higher in property services, real estate, business administration, local government or a related discipline would be highly regarded, as would a current NSW real estate licence, certificate of registration or other relevant industry accreditation.

Experience managing properties for government agencies, institutional property owners or other third parties would also be advantageous, but is not essential.

What we offer:

• Salary from $71,432.76 to $87,177.60 p.a., depending on skills and experience.
• Superannuation in addition to your salary.
• 5 weeks annual leave each year.
• An additional week of My Leave, Council's wellness and wellbeing leave.
• Relocation assistance to help you make the move.
• Subsidised Council housing, subject to availability and your work location.
• Training and professional development opportunities.
• The opportunity to be part of a new team and help influence how that team operates, rather than simply stepping into an established way of doing things.
• Most importantly, we want to create a workplace where good people enjoy working together. We value experience, different perspectives, practical ideas and people who are prepared to share what they know.
• You will have room to exercise professional judgement, an opportunity to influence how we deliver our service and colleagues who are expected to support one another.

Most importantly, we want to create a workplace where good people enjoy working together. We value experience, different perspectives, practical ideas and people who are prepared to share what they know.

You will have responsibility for your own portfolio, room to exercise professional judgement and the support of a broader Property Services team when you need it.

The overall value of the package extends well beyond the advertised salary. Relocation assistance, subsidised housing where available, additional leave and a 35 hour working week provide significant financial and lifestyle benefits.

Council is also prepared to recognise exceptional property management experience. A market premium may be considered for a candidate with substantial experience managing residential property portfolios, particularly government, institutional or employee accommodation portfolios, who can bring strong systems, sound judgement and the ability to independently manage a diverse portfolio.

About us:

Walgett Shire Council serves a large, diverse and unique region in northwestern New South Wales. We provide a broad range of services across multiple communities and are committed to improving service delivery, strengthening long term sustainability and delivering practical outcomes for our residents.

At Walgett Shire Council, our people make a real difference. We offer varied and meaningful work, the opportunity to contribute across a complex organisation, and the chance to be part of a Council that is actively improving how it operates. We are guided by our core values of Respect, Integrity, Ethical Conduct, Courage, Honesty, Accountability and Responsibility.

This is an opportunity to join an organisation where the work is varied, the challenges are real, and the right person can make a genuine impact.

Walgett Shire Council is proud to be an equal opportunity employer, committed to fostering diversity and inclusion in our workplace.

We encourage applications from people with disabilities, culturally and linguistically diverse persons, members of the LGBTQIA+ community, veterans, and Aboriginal and Torres Strait Islander peoples.