Property Management Lead - 7-Person Team, Sunshine Coast

Huntd Recruit Pty Ltd; Caloundra; On-site; AUD 72,000 - 120,000; Full time

Benefits offered by this job

Superannuation

Car Allowance

Job summary

Huntd Recruit Pty Ltd is recruiting a Head of Department - Property Management on the Sunshine Coast. This senior role leads a team of 7 property professionals, drives operational excellence and expands rent roll performance while maintaining exceptional client relationships.

The role requires a strong leader with commercial acumen, excellent communication, and a proactive approach to process and performance improvements.

Qualifications

• Proven experience as Head of Property Management or Senior Property Manager.
• Strong understanding of Queensland tenancy legislation and compliance.
• Demonstrated ability to lead, motivate and develop a team.
• Excellent communication, conflict resolution and relationship management skills.
• Strong organisational skills with the ability to manage competing priorities.
• Commercially minded with an understanding of rent roll performance and growth.
• Confident in implementing processes, managing performance and driving improvements.

Responsibilities

• Lead, mentor and manage a team of Property Management professionals.
• Oversee daily operations and ensure efficient systems and exceptional client service.
• Conduct regular team meetings, performance reviews, training and development.
• Monitor KPIs including arrears, vacancies, lease renewals, landlord retention and portfolio performance.
• Manage escalated landlord and tenant matters with effective solutions.
• Ensure compliance with Queensland tenancy legislation and agency procedures.
• Collaborate with Directors to develop rent roll growth strategies.
• Review and improve internal systems and workflows for efficiency.
• Oversee staffing, workloads and portfolio allocations.
• Support recruitment and onboarding of staff.
• Maintain high standards of customer service and professionalism.
• Provide regular reporting to senior management.

Skills

Leadership

Team management

Communication

Conflict resolution

Relationship management

Organisational skills

Commercial awareness

Education

Queensland Real Estate Registration Certificate/Licence

Job description

Huntd Recruit Pty Ltd is recruiting a Head of Department - Property Management on the Sunshine Coast. This senior role leads a team of 7 property professionals, drives operational excellence and expands rent roll performance while maintaining exceptional client relationships.

The role requires a strong leader with commercial acumen, excellent communication, and a proactive approach to process and performance improvements.