Property Claims Consultant

MAYDAY Recruitment Group; Adelaide; Presencial; AUD 70 000 - 95 000; Tempo integral

Resumo da oferta

MAYDAY Recruitment Group is seeking an experienced Property Claims Consultant to join the SA Claims team in Adelaide. You will manage a portfolio of property and strata claims, from first notification to resolution, with a focus on fair settlements and strong customer service.

You will work in a close-knit team, leveraging specialist strata knowledge while collaborating with brokers, insureds, assessors and repairers. Strong communication and Excel skills are essential.

Qualificações

• End-to-end Property Claims experience.
• Experience managing escape of liquid, burst pipe or water damage claims.
• Exposure to Strata or Body Corporate Claims is highly regarded.
• Strong understanding of building or property-related claims.
• Excellent communication and stakeholder management skills.
• Ability to manage a busy claims portfolio with confidence.
• Experience using claims management systems and Excel.
• Full Australian working rights.

Responsabilidades

• Manage a portfolio of property and strata claims from first notification through to resolution.
• Assess coverage, liability, and claim outcomes.
• Liaise with brokers, insureds, assessors, builders, and repairers.
• Coordinate repairs and claim investigations.
• Negotiate settlements and deliver fair outcomes.
• Maintain accurate claim records and documentation.
• Provide exceptional customer service throughout the claims process.

Conhecimentos

End-to-end Property Claims

Escape of Liquid/Burst Pipe

Strata/Body Corporate Claims

Building/Construction Claims

Stakeholder Management

Claims Management Systems

Microsoft Excel

Australian Working Rights

Ferramentas

Claims management systems

Microsoft Excel

Descrição da oferta de emprego

MAYDAY Recruitment is partnering with a well‑established and highly regarded Strata insurer seeking an experienced Property Claims Consultant to join their SA Claims team. They're looking for someone who can hit the ground running and become a valued member of a close-knit, supportive team. This is a fantastic opportunity to take ownership of your own portfolio, develop specialist strata expertise, and work alongside experienced claims professionals who genuinely enjoy what they do.

Why You'll Love This Opportunity

• Hit the ground running with an immediate start available
• Permanent full‑time opportunity with long‑term career progression
• Adelaide offices with excellent transport links and easy CBD access
• Join a close‑knit, supportive claims team where collaboration is genuinely valued
• Develop specialist expertise in the niche and highly sought‑after strata insurance sector
• Work alongside experienced leaders who are invested in your growth and career development
• Monday to Friday business hours – no weekends, no shift work
• Manage interesting property and strata claims, including escape of liquid and burst pipe claims, while building your technical knowledge and industry profile

What You'll Be Doing

Reporting directly to the Claims Manager, you'll manage a portfolio of property claims from first notification through to resolution. Your day-to-day will include:

• Managing end‑to‑end property and strata claims
• Assessing coverage, liability, and claim outcomes
• Liaising with brokers, insureds, assessors, builders, and repairers
• Coordinating repairs and claim investigations
• Negotiating settlements and delivering fair outcomes
• Maintaining accurate claim records and documentation
• Providing exceptional customer service throughout the claims process

What We're Looking For

You'll bring:

• Previous end-to-end Property Claims experience
• Demonstrated experience managing escape of liquid, burst pipe, water damage, or other complex property claims
• Exposure to Strata Claims or Body Corporate Claims highly regarded
• Strong understanding of building, construction, or property-related claims
• Excellent communication and stakeholder management skills
• The ability to manage a busy claims portfolio with confidence
• Experience using claims management systems and Microsoft Excel
• Full Australian working rights (Australian Citizen or Permanent Resident)

If you're ready to bring your property claims expertise to a business where you'll be trusted, supported, and given room to grow, we'd love to hear from you.