Project Support Officer

Whizdom; Canberra; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Permanent position

Job summary

Whizdom is seeking a Project Support Officer to join a Federal Government PMO in Canberra. You will provide governance, scheduling and reporting support within the PMO, helping senior leadership with governance artifacts and documentation.

The role emphasizes process improvements, business continuity and capability uplift across the PMO. Location is Canberra, ACT with full-time onsite work and an NV1 security clearance requirement.

Qualifications

• Experience supporting project management, governance or PMO functions.
• Experience preparing project reports, governance documentation and briefing materials.
• Experience maintaining project schedules, registers and other PM artefacts.
• Strong written communication and stakeholder engagement skills.
• Proficiency in Microsoft 365 apps including Excel, Word, SharePoint, PowerPoint and Teams.
• Ability to manage competing priorities and deliver high‑quality outcomes.

Responsibilities

• Support PMO governance, reporting and administrative activities.
• Coordinate governance meetings, prepare meeting documentation and maintain governance records.
• Maintain project and portfolio reporting, including status reports, action logs, risk registers and issue registers.
• Prepare executive briefings, reporting packs and governance artefacts.
• Support the Project Scheduler with project schedules and milestone reporting.
• Monitor project progress and assist with tracking key deliverables and dependencies.
• Maintain project records, documentation and reporting information.
• Support project coordination and communication activities across projects.

Skills

PMO support

Governance reporting

Scheduling

Documentation management

Stakeholder engagement

Project coordination

Tools

Microsoft 365

Job description

Our Federal Government client is at the forefront of national security, driving innovation in intelligence and cybersecurity to safeguard Australia’s interests in an increasingly complex global landscape.

About the Role

The Project Support Officer will provide project governance, reporting, scheduling, project controls and administrative support within a Program Management Office. You will support senior PMO leadership by preparing reporting products, coordinating governance activities and maintaining PMO frameworks, templates and documentation.

The role will also contribute to process improvements, business continuity and capability uplift across the PMO.

Major Responsibilities

• Support PMO governance, reporting and administrative activities.
• Coordinate governance meetings, prepare meeting documentation and maintain governance records.
• Maintain project and portfolio reporting, including status reports, action logs, risk registers and issue registers.
• Prepare executive briefings, reporting packs and governance artefacts.
• Support the Project Scheduler with project schedules and milestone reporting.
• Monitor project progress and assist with tracking key deliverables and dependencies.
• Maintain project records, documentation and reporting information.
• Support project coordination and communication activities across projects.

Project Support Officer

About the Company

Our Federal Government client is at the forefront of national security, driving innovation in intelligence and cybersecurity to safeguard Australia’s interests in an increasingly complex global landscape.

About the Role

The Project Support Officer will provide project governance, reporting, scheduling, project controls and administrative support within a Program Management Office. You will support senior PMO leadership by preparing reporting products, coordinating governance activities and maintaining PMO frameworks, templates and documentation.

The role will also contribute to process improvements, business continuity and capability uplift across the PMO.

Major Responsibilities

• Support PMO governance, reporting and administrative activities.
• Coordinate governance meetings, prepare meeting documentation and maintain governance records.
• Maintain project and portfolio reporting, including status reports, action logs, risk registers and issue registers.
• Prepare executive briefings, reporting packs and governance artefacts.
• Support the Project Scheduler with project schedules and milestone reporting.
• Monitor project progress and assist with tracking key deliverables and dependencies.
• Maintain project records, documentation and reporting information.
• Support project coordination and communication activities across projects.

Secondary Responsibilities

• Assist with developing and maintaining PMO templates, guidance materials and governance documentation.
• Support improvements to PMO processes, reporting practices and project controls.
• Maintain PMO knowledge repositories and document management arrangements.
• Draft reporting, briefing, handover and transition documentation.
• Support consistency and quality across PMO reporting, templates and processes.
• Provide effective administrative and coordination support to senior PMO leadership and project teams.

Desired Qualifications or Experience

• Experience supporting project management, governance or PMO functions.
• Experience preparing project reports, governance documentation and briefing materials.
• Experience maintaining project schedules, registers and other project management artefacts.
• Strong organisational, administrative and coordination skills.
• Strong written communication and stakeholder engagement skills.
• Experience developing and maintaining templates, procedures and guidance materials.
• Proficiency in Microsoft 365 applications, including Excel, Word, SharePoint, PowerPoint and Teams.
• Demonstrated ability to provide project and administrative support within a program or PMO environment under limited direction.
• Ability to manage competing priorities and deliver high-quality outcomes within agreed timeframes

Location: Canberra, ACT

Work Environment: Full-time onsite

Security Requirements: Due to the nature of the work environment, applicants must hold a current NV1 Security Clearance.

What Is on Offer

• Permanent employment opportunity.
• Opportunity to work in a dynamic and highly skilled team.
• Exposure to complex and nationally significant projects.
• Competitive salary package.

• We value diversity and welcome applications from Indigenous Australians, people from culturally and linguistically diverse backgrounds and people living with disability.

Applications close: Thursday 15/10/2026