Project Support Coordinator – Flexible, Growth‑Driven

FLSmidth; Canning; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive remuneration

Work‑life balance with flexible hours

Development and training

Job summary

FLSmidth is seeking a Project Support Coordinator to join the site service team and support multiple mine sites in the NSW/QLD regions. The Mackay-based role may require occasional site visits and will help deliver site service maintenance for FLS equipment and upgrade services, ensuring projects meet contracted delivery times and quality standards.

You will liaise with customers, plan workloads, coordinate service visits, and support project managers and coordinators to maximise productivity

Qualifications

• Demonstrated previous experience in a similar role.
• 3+ years mining sector experience with ERP.
• Current Manual Car Driver's Licence.
• Strong communication and customer service skills.
• Ability to perform in a fast‑paced, changing environment.
• Experience coordinating service visits with clients.

Responsibilities

• Manage client relationships with a customer‑centric focus and provide solutions.
• Coordinate planned work dates and prioritise workloads with customers.
• Ensure site personnel comply with site requirements.
• Book breakdowns, installations and service visits with external stakeholders.
• Handle customer inquiries, quotes and orders by phone/email.
• Schedule client visits to understand issues related to downtime.
• Review/update procedures and train team members on new processes.
• Monitor service team activities to optimise productivity and margins.
• Lead selection of new/replacement service technicians and foster team spirit.
• Coach direct reports to develop technical and professional performance.

Skills

ERP experience

Team player

Communication skills

MS Word/Outlook/Excel

Customer service

Analytical/problem solving

Time management

Self‑planning under supervision

Education

Manual Car Driver's Licence

Tools

ERP software

Job description

FLSmidth is seeking a Project Support Coordinator to join the site service team and support multiple mine sites in the NSW/QLD regions. The Mackay-based role may require occasional site visits and will help deliver site service maintenance for FLS equipment and upgrade services, ensuring projects meet contracted delivery times and quality standards.

You will liaise with customers, plan workloads, coordinate service visits, and support project managers and coordinators to maximise productivity